Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
flexible schedule
Health Insurance
401(k)
Job Description
Dunkin' is a renowned leader in the coffee and baked goods industry, recognized as America's favorite all-day, everyday stop for coffee and delicious baked goods since its founding in 1950. Over the years, Dunkin' has established itself as a market leader across various categories, including hot regular, decaf, and flavored coffee, iced coffee varieties, donuts, bagels, and muffins. The brand's commitment to quality and customer satisfaction has earned it the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 consecutive years. Today, Dunkin' boasts over 13,100 restaurants in 41 countries worldwide, operating under the Dunkin' Brands Group, Inc. family of companies based in Canton, Massachusetts. Dunkin' is dedicated to delivering a consistently outstanding guest experience through its warm atmosphere, high-quality products, and exceptional customer service.
The Assistant Restaurant Manager role at Dunkin' is a crucial position designed to support the Restaurant Manager in leading a motivated team focused on delivering excellent guest experiences and achieving profitable sales growth. This role involves assisting in recruiting, hiring, onboarding, and developing crew and shift leaders, ensuring that the entire team operates efficiently and meets high standards of service and operational excellence. The Assistant Restaurant Manager plays a vital part in creating a positive work environment by fostering teamwork, recognizing employee achievements, and addressing performance or behavioral concerns promptly.
This position is ideal for candidates who have experience in restaurant or retail supervisory roles and who exhibit strong leadership, problem-solving, and interpersonal skills. The Assistant Restaurant Manager is responsible for maintaining a guest-first culture, ensuring compliance with safety, food safety, and sanitation regulations, and managing cost control measures to maximize profitability. The role also requires the execution of brand standards, recipes, and system processes, as well as participation in marketing promotions and new product rollouts to drive sales.
Working at Dunkin' as an Assistant Restaurant Manager offers a rewarding opportunity to grow within a large, well-established organization known for its supportive culture and commitment to employee development. With flexible scheduling options and competitive pay ranging from $18 to $20 per hour, this role suits candidates seeking either full-time or part-time employment. Dunkin' values its employees and provides a comprehensive benefits package, including health insurance and 401(k) plans, contributing to both personal and professional growth within the vibrant foodservice industry. This on-site position requires candidates to be at least 18 years old, possess basic computer and writing skills, and have a high school diploma or equivalent, along with proficiency in math and financial management.
The Assistant Restaurant Manager role at Dunkin' is a crucial position designed to support the Restaurant Manager in leading a motivated team focused on delivering excellent guest experiences and achieving profitable sales growth. This role involves assisting in recruiting, hiring, onboarding, and developing crew and shift leaders, ensuring that the entire team operates efficiently and meets high standards of service and operational excellence. The Assistant Restaurant Manager plays a vital part in creating a positive work environment by fostering teamwork, recognizing employee achievements, and addressing performance or behavioral concerns promptly.
This position is ideal for candidates who have experience in restaurant or retail supervisory roles and who exhibit strong leadership, problem-solving, and interpersonal skills. The Assistant Restaurant Manager is responsible for maintaining a guest-first culture, ensuring compliance with safety, food safety, and sanitation regulations, and managing cost control measures to maximize profitability. The role also requires the execution of brand standards, recipes, and system processes, as well as participation in marketing promotions and new product rollouts to drive sales.
Working at Dunkin' as an Assistant Restaurant Manager offers a rewarding opportunity to grow within a large, well-established organization known for its supportive culture and commitment to employee development. With flexible scheduling options and competitive pay ranging from $18 to $20 per hour, this role suits candidates seeking either full-time or part-time employment. Dunkin' values its employees and provides a comprehensive benefits package, including health insurance and 401(k) plans, contributing to both personal and professional growth within the vibrant foodservice industry. This on-site position requires candidates to be at least 18 years old, possess basic computer and writing skills, and have a high school diploma or equivalent, along with proficiency in math and financial management.
Job Requirements
- At least 18 years of age
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High School diploma, or equivalent
- Proficent in math and financial management
Job Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High School diploma, or equivalent
- Proficent in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans
- implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Job Criteria
Experience
No experience required
Job Location
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