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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.60 - $32.60
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
short-term disability insurance
long-term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the eighth largest hotel company in the United States and continues to grow rapidly. The company boasts a diverse portfolio consisting of full-service and focused hotels located in major cities, giving it a prominent presence in the hospitality industry. Sonesta owns, manages, and franchises properties that total over 1,000 across eight countries, making it a global hospitality brand with significant reach. Known for their strong commitment to the human side of hospitality, Sonesta focuses on delivering service with passion, loyalty with purpose, and creating authentic experiences that connect with guests. Their mission is centered on bringing... Show More
Job Requirements
- Minimum high school diploma
- 1-3 years of experience in restaurant supervisory or management role
- Experience in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff
- Ability to suggestively sell menu items, beverages, and wines
- Ability to endure abundant physical movements
Job Qualifications
- Minimum high school diploma
- College degree strongly preferred
- 1-3 years of experience in a restaurant supervisory or management role
- Experience working in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with Food and Beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages, and wines
- Physical ability to endure abundant movements associated with job duties
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all restaurant employees
- Ensure all Sonesta safety and sanitation standards are adhered to, including all local liquor and food safety regulations
- Coordinate with Chef of daily menus and educate the team
- Visibly work the floor to ensure flawless execution and handle all complaints
- Inspect room and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties as requested by management
- Assist in managing all aspects of the F&B department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
- Adjust schedules throughout the week to meet the business demands
- Conduct pre-shift meetings with staff and review all pertinent information
- Assist in annual performance evaluations of team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team
- Utilize and collaborate with resources across departments and corporate offices
- Motivate employees to perform to their highest standard and establish a trusting environment
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire the team to embrace Sonesta’s core values and guest service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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