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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Dunkin', founded in 1950, stands as America's favorite all-day, everyday destination for coffee and baked goods. Recognized as a market leader in several categories including hot regular, decaf, and flavored coffee, as well as donuts, bagels, and muffins, Dunkin' serves millions of customers daily through its extensive network of over 13,100 restaurants across 41 countries. Headquartered in Canton, Massachusetts, Dunkin' is a proud member of the Dunkin' Brands Group, Inc. family of companies. The brand has earned unparalleled customer loyalty, securing the No. 1 ranking in the coffee category for 14 consecutive years by Brand Keys, underscoring its commitment to... Show More
Job Requirements
- High school diploma or equivalent
- At least 18 years of age (where applicable)
- Restaurant, retail, or supervisory experience
- Fluent in English
- Basic computer skills
- Basic writing skills
- Proficient in math and financial management
Job Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma or equivalent
- Proficient in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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