Assistant Restaurant Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $27.00 - $33.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health Savings Account with Company Match

401(k) retirement plan with company match

Paid vacation

paid sick days

Sonesta Hotel Discounts

educational assistance

Paid parental leave

Company paid life insurance

company paid short term disability insurance

company paid long term disability insurance

Various Employee Perks and Discounts

Hospital Indemnity insurance

critical illness insurance

accident insurance

Job Description

Sonesta International Hotels is the 8th largest hotel company in the United States and is growing rapidly. With a unique portfolio of full-service and focused hotels spread across major cities, Sonesta operates over 1000 properties in eight countries and continues to expand. The company's diverse range of owned, managed, and franchised hotels is designed to meet the needs of every traveler, offering unparalleled hospitality experiences. Rooted deeply in the human side of hospitality, Sonesta is committed to providing service filled with passion, loyalty, and meaningful connections with guests. The company culture emphasizes collaboration, integrity, and respect, fostering an environment where both guests and employees thrive. Sonesta’s vision revolves around delivering quality, value, and outstanding hospitality at every stay, making it a leader in the hotel industry.

This opportunity is for the role of Assistant Restaurant Manager at one of Sonesta's properties. The Assistant Restaurant Manager functions as the right hand to the restaurant manager, playing a critical role in leading and managing the hotel's restaurant operations. This position ensures that the restaurant meets and exceeds the expectations of the brand’s target customers while maintaining high employee satisfaction. The role involves hands-on leadership including coordinating food and beverage services, overseeing safety and sanitation protocols, staff hiring, training, and performance management, as well as maintaining operational standards. The Assistant Restaurant Manager will actively work the floor to guarantee flawless service delivery and guest satisfaction.

In addition to operational responsibilities, the position requires supporting property-wide strategies by collaborating across departments to align restaurant services with overall hotel goals. The role also involves managing labor scheduling, conducting inventory audits, and ensuring compliance with local liquor and food safety regulations. Strong leadership skills are essential as this role includes motivating and coaching restaurant staff to deliver exceptional guest experiences while fostering a professional and inclusive work environment.

Sonesta offers a competitive pay range for this role, from $27.00 to $33.00 per hour, dependent on experience and qualifications. Employees also benefit from a comprehensive package that includes medical, dental, and vision insurance, retirement plans with company match, paid time off, and various employee perks. This position is ideal for individuals looking to advance their careers in hospitality management with a reputable and growing hotel company that values innovation, excellence, and diversity. Sonesta is committed to equal employment opportunities, ensuring all qualified applicants receive fair consideration regardless of background or personal characteristics.

Job Requirements

Minimum 1-3 years experience in a restaurant supervisory or management role
High school diploma required
College degree strongly preferred
Experience working in a union environment highly preferred
Excellent oral and written communication skills
Excellent organizational skills
Proficient in Microsoft Word, Excel, and PowerPoint
Familiarity with food and beverage cost controls
Ability to motivate restaurant staff and maintain a cohesive team
Must be able to suggestively sell menu items, beverages, and wines
Must be able to endure abundant physical movements in carrying out job duties

Job Qualifications

Minimum 1-3 years experience in a restaurant supervisory or management role
High school diploma required, college degree strongly preferred
Experience in a union environment highly preferred
Excellent oral and written communication skills
Excellent organizational skills
Proficient in Microsoft Word, Excel, and PowerPoint
Familiarity with food and beverage cost controls
Ability to motivate restaurant staff and maintain a cohesive team
Ability to suggestively sell menu items, beverages, and wines
Ability to endure abundant physical movements in job duties

Job Duties

Assist in coordinating, planning, preparing, and executing food and beverage services
Follow up on guest feedback
Assist in hiring, training, promotion, and firing of restaurant employees
Ensure adherence to Sonesta safety and sanitation standards and local regulations
Coordinate daily menus with Chef and educate the team
Work the floor to ensure flawless execution and resolve complaints
Inspect room and tables for proper setup and cleanliness
Maintain high standards of personal appearance and grooming
Ensure closing duties for staff are completed
Perform other duties as requested by management
Assist in managing all aspects of the restaurant department
Conduct scheduled inventories
Prepare and adjust weekly work schedules
Conduct pre-shift meetings and review daily information with staff
Assist in annual performance evaluations
Coach team with specific feedback
Establish open relationships with staff and food & beverage team
Motivate employees and foster a trusting work environment
Lead by example with integrity and respect
Inspire team to demonstrate Sonesta’s core values and guest service standards