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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
flexible scheduling
Referral program
Paid training
employee discount
Job Description
Long John Silver's is an iconic seafood restaurant chain with over 50 years of tradition and a commitment to delivering delicious and crispy seafood to families and guests across nearly 500 locations. Known for its batter-dipped wild-caught whitefish, shrimp, chicken, and famous hushpuppies, Long John Silver's has built a reputation for quality and memorable family dining experiences. As a leader in the seafood fast-casual dining segment, the company centers its operations and culture around its PIRATE values: People First, Integrity, Recognition, Accountability, Teamwork, and Excellence. These core values foster a supportive and inclusive environment that values honesty and transparency while... Show More
Job Requirements
- Must be 18 years or older
- High School Diploma or Equivalent required
- Minimum of 3 months experience as a Shift Manager
- Pass the Assistant General Manager Readiness Checklist
- Available to work a minimum of 40 hours per week including nights and weekends
- Valid Driver's License and reliable transportation are necessary
- Take pride in your work and prioritize customer service
- Capable of thriving in a fast-paced environment
- Practice high standards of food quality and cleanliness
- Bring positive energy and enthusiasm to the team
- Demonstrate a sense of urgency and commitment to timeliness
- Ability to interpret various instructions and solve practical problems
Job Qualifications
- High School Diploma or Equivalent
- Minimum of 3 months experience as a Shift Manager
- Valid Driver's License and reliable transportation
- Ability to interpret instructions and solve practical problems
- Strong interpersonal and leadership skills
- Commitment to customer service excellence
- Ability to work in a fast-paced environment
Job Duties
- Ensure 100 percent guest satisfaction and resolve customer concerns efficiently
- Inspire crew members to exceed performance expectations
- Lead the team in utilizing Voice of the Customer (VOC) feedback
- Maintain optimal staffing levels to meet guest service needs
- Foster a culture of respect and accountability
- Deliver positive engagement with every guest interaction
- Ensure food safety and quality standards are met in all food handling and presentation
- Drive profitability through effective product management and waste minimization
- Maintain a clean, safe, and inviting environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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