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Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.60 - $32.60
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance

Job Description

Sonesta International Hotels is a leading hospitality company recognized as the eighth largest hotel company in the United States and rapidly expanding globally. The company operates a diverse portfolio of over 1000 full-service and focused hotels across eight countries, strategically located in major cities to provide guests with convenient access and exceptional hospitality experiences. Sonesta is well-known for its unique blend of owned, managed, and franchised properties, consistently delivering high-quality service with a passionate, loyal, and purpose-driven approach. The company's commitment to 'Together We Thrive' reflects its core mission to bring value and outstanding hospitality to every guest across all its properties. As an employer, Sonesta fosters a culture of inclusivity, integrity, and excellence, emphasizing the human side of hospitality and the importance of meaningful connections between guests, employees, and communities.

The role of Assistant Restaurant Manager within Sonesta International Hotels plays a crucial role in supporting the leadership and management of the property's restaurant operations. This position requires a proactive and dynamic individual who will assist in coordinating and overseeing daily food and beverage services, ensuring operations align with brand standards and exceed customer expectations. The Assistant Restaurant Manager assists in hiring, training, and developing restaurant staff, ensuring adherence to safety, sanitation, and local regulations. They also play a vital role in maintaining the quality of food offerings by collaborating closely with chefs and educating the team. The role demands a hands-on approach, where the candidate frequently works on the floor to ensure excellent service delivery, handle customer complaints promptly, and monitor cleanliness and setup of dining areas.

In addition to operational responsibilities, the Assistant Restaurant Manager contributes to strategic planning and resource management within the food and beverage department. This includes managing inventories, preparing staff schedules according to labor forecasts, and adjusting schedules to meet fluctuating business demands. The individual is expected to lead their team by fostering open communication, providing constructive feedback, and promoting fair and equitable treatment of employees. Leadership qualities such as motivating staff, building a collaborative team environment, and inspiring commitment to Sonesta’s core values are essential aspects of this role.

Sonesta values leadership with passion and integrity, expecting the Assistant Restaurant Manager to act as a role model who operates with respect and promotes a supportive workplace culture. The position offers a competitive pay range of $29.60 to $32.60 per hour, commensurate with experience and expertise. Sonesta also provides a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans with company matching, paid vacation and sick leave, educational assistance, and a variety of employee discounts and insurance options. This role is ideal for candidates with 1-3 years of supervisory or management experience in a restaurant setting, strong communication skills, and the ability to work in a dynamic hospitality environment. Sonesta is committed to equal opportunity employment and encourages applicants from diverse backgrounds to apply, ensuring an inclusive and supportive workplace for all team members.

Job Requirements

  • Minimum 1-3 years of experience in a restaurant supervisory or management role
  • High school diploma required, college degree strongly preferred
  • Experience working in a union environment highly preferred
  • Excellent oral and written communication skills
  • Excellent organization skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Familiarity with food and beverage cost controls
  • Ability to motivate restaurant staff and maintain a cohesive team
  • Ability to suggestively sell menu items, beverages, and wines
  • Physical stamina to endure abundant physical movements during job duties

Job Qualifications

  • Minimum 1-3 years of experience in a restaurant supervisory or management role
  • High school diploma required, college degree strongly preferred
  • Experience working in a union environment highly preferred
  • Excellent oral and written communication skills
  • Excellent organization skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Familiarity with Food and Beverage cost controls
  • Ability to motivate restaurant staff and maintain a cohesive team
  • Ability to suggestively sell menu items, beverages, and wines
  • Physical stamina to endure abundant physical movements during job duties

Job Duties

  • Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
  • Follow up on guest feedback
  • Assist in hiring, training, promotion, and firing of all restaurant employees
  • Ensure all Sonesta safety and sanitation standards are adhered to, including local liquor and food safety regulations
  • Thorough knowledge of all food and beverage offerings and coordinate with Chef of daily menus and educate the team
  • Visibly work the floor to ensure flawless execution and handle all complaints
  • Inspect room and tables for proper set-up and cleanliness
  • Maintain high standards of personal appearance and grooming
  • Ensure all closing duties for staff are completed before staff sign out
  • Perform other duties as requested by management
  • Assist in managing all aspects of the F&B department
  • Direct and complete scheduled inventories
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts and adjust schedules to meet business demands
  • Conduct pre-shift meetings with staff and review all information pertinent to the day's business
  • Assist in annual performance evaluations of team members
  • Ensure employees are treated fairly and equitably
  • Coach team by providing specific feedback to improve knowledge, skills, and performance
  • Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team
  • Utilize and collaborate with resources across different departments and corporate offices
  • Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
  • Focus on the mission and well-being of the department, hotel, and company
  • Lead by example and operate with integrity and respect
  • Inspire your team to embrace and demonstrate Sonesta's core values and guest service standards

Job Criteria

Experience

Mid Level (3-7 years)


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