Raising Cane's logo

Assistant Restaurant Leader

Baltimore, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,000.00 - $70,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
pharmacy benefits
Life insurance
Disability insurance
401(k) with employer match
Financial advisors access
Gym membership
Tuition Reimbursement
Employee assistance program
Pet insurance
weekly pay
Paid Time Off
Sick Time
Paid holidays
Casual Work Attire
Employee Discount Programs

Job Description

Raising Cane's Chicken Fingers is a dynamic and rapidly growing restaurant brand specializing in serving craveable chicken finger meals, widely recognized for its commitment to quality and a unique work culture. Established as one of the fastest-growing chicken concepts in the United States, Raising Cane's is on track to become a Top 10 restaurant brand nationwide. The company is renowned for its passionate team, known as Crew members, and a vibrant culture built around the philosophy of Work Hard. Have Fun. This culture fosters teamwork, engagement, and continuous growth both personally and professionally. Raising Cane's places a strong emphasis on training, development, and supporting their staff to succeed, which reflects in their operational excellence and customer satisfaction.

The company offers competitive pay starting from $61,000 to $70,000 annually for full-time restaurant managers, plus an additional monthly training incentive of $750. Pay rates are determined based on location, experience, and qualifications, and there are opportunities for further monthly incentives tied to restaurant profitability, providing a robust compensation package for motivated individuals. Full-time restaurant managers are also eligible for a wide range of benefits, including comprehensive medical, dental, vision, and pharmacy coverage, along with various flexible spending accounts and company-provided life and disability insurance. Additional perks include 401(k) plans with employer match, financial advisory services, gym memberships, tuition reimbursement, employee assistance programs, and even pet insurance.

The Assistant Restaurant Leader role at Raising Cane's is a pivotal position responsible for supporting the Restaurant Leader in managing the day-to-day operations while upholding the brand's high standards across all areas of restaurant operations. This role requires working in a fast-paced kitchen environment, which involves physical exertion such as standing, walking, lifting, and bending, with exposure to varying indoor and outdoor temperatures. Employee safety and cleanliness are paramount since the work environment includes handling food products, allergens, industrial equipment, and commercial cleaning chemicals requiring personal protective equipment.

This leadership role encompasses the management of crew members including hiring, onboarding, scheduling, performance coaching, and payroll processes. The Assistant Restaurant Leader actively participates in maintaining cash handling procedures, ensuring accountability, managing shifts, and serving as manager on duty with responsibilities for opening and closing the restaurant. They are entrusted with enforcing company policies and safety standards, supporting staff development through training schedules, and providing exemplary customer service. The role also involves administrative duties such as using operational tools and logs to support shift execution, taking corrective actions when necessary, and authorizing certain employee activities like discounts and promotions.

Candidates for this position must be detail-oriented, organized, and capable of managing multiple priorities in a dynamic environment. Strong communication skills, a self-driven attitude, and the ability to work both independently and as part of a team are essential. Proficiency with technology systems like Microsoft Office is required, alongside flexibility to work various shifts and attend work-related functions or training sessions.

Experience-wise, candidates should bring at least three years of restaurant or retail management experience, with a preference for those who have participated in new restaurant openings. The role requires a minimum of a high school diploma or equivalent, with some college education preferred, and a valid driver's license. Applicants must be at least 18 years old.

In summary, the Assistant Restaurant Leader at Raising Cane's plays a critical role in driving the restaurant’s operational success, maintaining a positive work environment, and delivering top-notch customer experiences. This position offers a rewarding career path within a vibrant, growing company where dedication to product quality, team culture, and customer satisfaction forms the foundation of everyday work life.

Job Requirements

  • Must be 18 years of age or older
  • Valid driver's license
  • Able to work a variety of shifts including days, evenings and weekends
  • Able to travel as needed for work-related functions and training
  • Detail-oriented and organized
  • Self-driven and flexible
  • Strong analytical skills

Job Qualifications

  • High school diploma or equivalent
  • Some college preferred
  • 3+ years of restaurant or retail management experience
  • New restaurant opening experience preferred
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively

Job Duties

  • Hire and terminate all hourly, non-management crewmembers
  • Own the onboarding, status change and payroll process for all hourly crewmembers
  • Create crewmember work and training schedules
  • Manage the performance of all hourly crewmembers including development, coaching, redirective communication and documentation
  • Act as manager on duty and open and close the restaurant
  • Manage cash handling and ensure accountability
  • Enforce Raising Cane's policies and standards

Job Criteria

Experience

Mid Level (3-7 years)


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