Assistant Regional Manager - GSI - Baltimore, MD

Go Store It Management is a prominent leader in the self-storage industry, specializing in providing secure and convenient storage solutions to a diverse clientele. With over 150 locations spanning 23 states across the United States, Go Store It has established itself as a trusted name by consistently delivering exceptional customer service and operational excellence. The company is driven by a mission to meet the evolving storage needs of individuals, families, and businesses while maintaining a commitment to quality and reliability. Go Store It’s success is grounded in its dedication to fostering a supportive environment not only for its customers but also for its employees, creating a workplace culture that values responsibility, initiative, and continuous improvement.

Joining Go Store It means becoming part of a dynamic team where individual contributions are recognized and employees are empowered to take ownership of their roles. The organization values proactive team members who demonstrate pride in their work and a strong sense of accountability. The company ethos revolves around the idea of not leaving things undone or overlooked, encouraging employees to be problem solvers who maintain smooth operations without needing constant supervision. When you join Go Store It, they literally hand you the keys and trust you to take care of the property and its patrons.

This particular role is designed for an individual eager to maintain high standards in facility upkeep, foster excellent customer interactions, and support operational efficiency at a Go Store It location. As part of the team, you will be responsible for a variety of tasks that ensure the property remains secure, clean, and inviting for customers, while also providing direct assistance on-site whenever needed. This is a full-time position offering steady 40-hour work weeks with flexible scheduling, designed to accommodate a balanced work-life routine.

The position involves routine property inspections, minor repairs such as fixing locks, lights, doors, and other small maintenance jobs, as well as keeping the entire facility clean and orderly. You will also assist in administrative and customer service functions, such as updating unit statuses, adjusting rates, handling customer concerns (excluding employee complaints), and supporting new hires during their training phase. The role offers a blend of hands-on maintenance duties and customer service responsibilities, making it ideal for individuals who are mechanically inclined and enjoy working in a community-focused environment.

Go Store It Management invests in its employees by providing a comprehensive benefits package that includes health, dental, and vision insurance, life insurance fully covered by the company, a 401(k) plan with company match, paid time off including two weeks of vacation in the first year plus ten paid holidays, and a workplace environment free from drama or favoritism. The company prioritizes employee development by promoting from within, with many supervisors having risen from this very role. Additionally, all tools and supplies necessary to perform the job are provided, so employees do not have to incur out-of-pocket expenses.

The ideal candidate for this role does not need to be a maintenance expert or possess a college degree. Instead, Go Store It looks for reliable individuals with a high school diploma or equivalent, a valid driver’s license, and dependable transportation who show up ready to work, problem-solve, and contribute positively to the team. Training will be provided to help you develop the maintenance skills needed to excel in the role. If you are someone who values a stable job with clear expectations, an inclusive culture, and the opportunity to grow within a respected company, this role at Go Store It could be the perfect fit for you.