
Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long-term disability
retirement savings plan
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid holidays
Volunteer time off
Sabbatical
Profit sharing
Job Description
Holland Partner Group is a reputable and established real estate investment, development, and property management company. They specialize in providing innovative and high-quality residential communities across the United States. Known for their commitment to sustainability, resident satisfaction, and community involvement, Holland Partner Group operates a diverse portfolio of properties including multi-family residential communities that emphasize exceptional living experiences. Their dedication to core values such as integrity, transparency, and collaboration makes them a preferred employer within the property management industry. Located in the scenic area of Hillsboro, Oregon, the multi-site community at Orenco Station is one of the properties managed by Holland Partner Group, offering residents convenience, comfort, and connectivity in a thriving neighborhood.
The role of Assistant Property Manager at Holland Partner Group is a critical position responsible for supporting the Property Manager while overseeing day-to-day property operations. Specifically dedicated to this multi-site community, the Assistant Property Manager must demonstrate strong leadership skills, customer service orientation, and the ability to manage a team and resources effectively. This full-time position involves a variety of responsibilities, including leasing and marketing efforts, resident relations, staff supervision, financial management, and compliance with legal, safety, and company policies. The assistant manager acts as a backup to the Property Manager, ensuring smooth operations and maintaining high occupancy rates. To succeed in this role, the candidate should be experienced in multi-family leasing, well-versed in property management software (preferably Yardi), and highly personable to foster positive relationships with residents, prospects, and team members.
Key duties include greeting and supporting residents and prospective tenants, explaining lease agreements and policies clearly, conducting property inspections, maintaining accurate documentation of leasing activities, processing financial transactions such as rent collection and deposits, and participating actively in marketing and promotional programs. The assistant manager also plays an important role in team motivation, handling resident concerns promptly, and ensuring compliance with landlord-tenant laws and Fair Housing principles. Additionally, this position requires excellent communication, organizational, and crisis management skills, along with the ability to multitask in a fast-paced environment.
Holland Partner Group offers a comprehensive benefits package to its employees, including health care options such as medical, dental, vision, and flexible spending accounts, as well as long-term disability coverage. Retirement savings plans with employer match, supplemental insurance benefits, Employee Assistance Program, tuition reimbursement, paid time off, paid holidays, volunteer time off, sabbatical leave, and profit sharing opportunities are part of the inclusive support the company provides. This commitment to employee well-being and professional growth, coupled with the chance to represent a respected industry leader, makes the Assistant Property Manager position a rewarding and impactful career choice.
The role of Assistant Property Manager at Holland Partner Group is a critical position responsible for supporting the Property Manager while overseeing day-to-day property operations. Specifically dedicated to this multi-site community, the Assistant Property Manager must demonstrate strong leadership skills, customer service orientation, and the ability to manage a team and resources effectively. This full-time position involves a variety of responsibilities, including leasing and marketing efforts, resident relations, staff supervision, financial management, and compliance with legal, safety, and company policies. The assistant manager acts as a backup to the Property Manager, ensuring smooth operations and maintaining high occupancy rates. To succeed in this role, the candidate should be experienced in multi-family leasing, well-versed in property management software (preferably Yardi), and highly personable to foster positive relationships with residents, prospects, and team members.
Key duties include greeting and supporting residents and prospective tenants, explaining lease agreements and policies clearly, conducting property inspections, maintaining accurate documentation of leasing activities, processing financial transactions such as rent collection and deposits, and participating actively in marketing and promotional programs. The assistant manager also plays an important role in team motivation, handling resident concerns promptly, and ensuring compliance with landlord-tenant laws and Fair Housing principles. Additionally, this position requires excellent communication, organizational, and crisis management skills, along with the ability to multitask in a fast-paced environment.
Holland Partner Group offers a comprehensive benefits package to its employees, including health care options such as medical, dental, vision, and flexible spending accounts, as well as long-term disability coverage. Retirement savings plans with employer match, supplemental insurance benefits, Employee Assistance Program, tuition reimbursement, paid time off, paid holidays, volunteer time off, sabbatical leave, and profit sharing opportunities are part of the inclusive support the company provides. This commitment to employee well-being and professional growth, coupled with the chance to represent a respected industry leader, makes the Assistant Property Manager position a rewarding and impactful career choice.
Job Requirements
- high school diploma or equivalent
- multi-family leasing experience
- one to two years previous experience in residential or commercial property management
- two to three years customer service experience
- sales experience desirable
- excellent communications, organization and leadership abilities
- familiarity with on-site software systems, Yardi preferred
- proficiency in Microsoft Word, Excel and Outlook
- basic office organizational skills
- strong diplomacy and crisis diffusion skills
- strong verbal and written communication skills
- ability to prioritize and perform multiple tasks in a fast-paced environment
- strong customer service orientation
- ability to accurately perform basic to intermediate mathematical functions
- ability to understand and clearly explain legal documents
- position requires ability to work any of the seven days of the week, 52 weeks a year
- ability to serve on-call as scheduled or necessary
- real estate broker/salesperson license may be required
- ability to lift or move up to 20 pounds
- hearing and visual ability to observe and detect signs of emergency situations
- fluency in English verbally and non-verbally
Job Qualifications
- multi-family leasing experience
- one to two years of previous experience in residential or commercial property management
- two to three years of customer service experience
- excellent communications, organization and leadership abilities
- familiarity with on-site software systems, Yardi preferred
- proficiency in Microsoft Word, Excel and Outlook
- strong diplomacy and crisis diffusion skills
- strong verbal and written communication skills
- ability to prioritize and perform multiple tasks in a fast-paced environment
- strong customer service orientation
Job Duties
- provide support as needed to the property manager
- assume responsibility of supervising staff and assist the regional property manager with managing the assigned property in the absence of the property manager
- meet and greet all prospects, visitors, and residents of the property and provide customer support
- clearly and confidently explain lease agreements, policies, and addenda to new and current residents
- remain current on accurate knowledge of assigned property information including pricing, availability, unit floor plans, and amenities
- ensure staff is motivated and functions as an effective team to provide a superior level of customer service
- assist in developing various leasing programs and ensure program success through participation and review
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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