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Assistant Property Manager - Affordable & Special Needs

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
Dental Insurance
Employee assistance program
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance

Job Description

Housing Connect is a prominent leader in addressing the affordable housing crisis within Utah communities. The organization's mission emphasizes the importance of a home as a place of safety, comfort, and encouragement for individuals and families to thrive and improve their lives. With a reputation for connecting thousands of people to stable living environments, Housing Connect has earned recognition both locally and nationally for its impactful work. As a nonprofit dedicated to facilitating access to affordable housing, the organization manages a portfolio of properties that include Section 42 Low-Income Tax Credit units and HOME fund properties. These efforts help ensure that vulnerable populations can secure stable, decent housing with supportive services available to meet their unique needs.

The role of Assistant Property Manager at Housing Connect is a vital position within this mission-driven organization. The Assistant Property Manager works closely with the Property Manager to oversee the day-to-day operations of multiple affordable housing properties. This includes ensuring compliance with all funding and agency requirements, executing lease agreements, handling rent collections, coordinating property maintenance, and working directly with tenants to resolve issues or answer inquiries. In cases of the Property Manager's absence, the Assistant assumes full responsibility for the property's operations, acting as the key liaison between residents, the organization, and external service providers.

This full-time role operates on an 8-hour daytime shift from Monday to Friday, paying between $22.00 and $24.00 per hour. The position is based in person, reflecting the need for ongoing interaction with tenants and onsite property management duties. In addition to operational responsibilities, the Assistant Property Manager supports resident retention efforts by attending meetings, facilitating service coordination, and contributing to community-building activities. The job requires a proactive, organized approach to managing tenant files, processing lease renewals and interim adjustments, and preparing reports related to rents, deposits, and lease compliance.

Housing Connect values professionalism, communication skills, and a commitment to providing dignified, affordable housing. The role demands familiarity with affordable housing regulations, especially concerning low-income tax credit compliance, public housing programs, and tenant rights. The Assistant Property Manager also plays a role in managing lease violations, eviction proceedings, and ensuring that community policies are consistently upheld. On top of administrative duties, this person actively contributes to maintaining the physical upkeep of properties, performing regular inspections, addressing maintenance requests, and ensuring vacant units are secured and properly reported.

This position offers a supportive work environment with benefits including health insurance, dental and vision coverage, retirement plans, paid time off, and other employee assistance programs. The role is ideal for individuals with a background in property management or real estate who seek to make a meaningful difference by helping provide safe, affordable housing within the community. As part of the Housing Connect team, the Assistant Property Manager contributes to a larger mission aimed at fostering community stability and improving residents' quality of life through housing security and supportive services.

Job Requirements

  • high school graduate or equivalent
  • two years full-time related experience including property management or related administrative areas, low-income tax credits, real estate marketing, rent collections, leasing of units, execution of lease, knowledge of public housing programs helpful, and the ability to work with low-income and special needs individuals
  • valid Utah driver’s license with ability to utilize personal vehicle to inspect apartment communities and make trip to administrative offices
  • computer literate
  • training in low-income tax credit compliance preferred

Job Qualifications

  • high school graduate or equivalent
  • two years full-time related experience including property management or related administrative areas, low-income tax credits, real estate marketing, rent collections, leasing of units, execution of lease, knowledge of public housing programs helpful, and the ability to work with low-income and special needs individuals
  • valid Utah driver’s license with ability to utilize personal vehicle to inspect apartment communities and make trip to administrative offices
  • computer literate
  • training in low-income tax credit compliance preferred
  • knowledge of Housing Connect policies and procedures, particularly as they pertain to property management
  • knowledge of basic office practices, procedures, and equipment
  • knowledge of operation of the Housing Connect's computer system and software
  • knowledge of basic English in order to communicate verbally and in writing
  • knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments
  • ability to maintain required records such as tenant files, vacancy reports, etc.
  • ability to write and speak professionally
  • ability to work cooperatively with other agency staff and community officials
  • ability to work independently with minimal supervision
  • ability to present a professional and positive attitude to residents, staff and other organizations

Job Duties

  • assist with the effective management of properties
  • maintain compliance with all funding and agency requirements
  • work with the waiting list specialist to certify potential tenants, conduct briefing and orientation sessions to prospective tenants and market units to applicants to ensure occupancy in a timely manner
  • collect rents as required
  • work with property manager and accounting department to post rents
  • prepare maintenance billing statements, delinquent account statements, and notices for nonpayment of rent and other violations
  • coordinate with services staff the status of client accounts
  • receive and respond to tenant or applicant inquiries by phone or visit
  • resolve problems as able and refer issues needing field follow up to technical support services, services staff, or supervisor
  • prepare new leases and secure tenant signatures
  • prepare re-certifications lease renewals, interim adjustments, and other documents
  • perform beginning inspections as to condition prior to leasing and report to ensure that units are being maintained according to tax credit required housing quality standards
  • keep legible records on each individual client
  • document and report all issues to supervisor
  • maintain and update data on computer
  • recommend cases of non-compliance to property manager for our attorney and provide support in proceedings as necessary
  • ensure that our residents adhere to the lease and rules and regulations of housing connect, issue lease violations, serve three-day notices for non-payment of rent or other charges and for criminal activity
  • respond to all lease violations in a timely manner
  • be available for grievance meetings and eviction proceedings and act as a representative for housing connect in a professional manner
  • meet with constables to lock out residents who have received court ordered eviction notices
  • attend training and be prepared to handle situations that may arise due to eviction and lock out proceedings
  • perform regular housekeeping inspections as required by observed conditions and reports
  • document and report all vacancies to the appropriate staff
  • check and secure vacant units
  • observe and report maintenance work orders upon request of tenants and staff
  • attend training, read appropriate publications, and confer with others in this field to stay knowledgeable of the changing federal regulations and policies
  • work closely and professionally with other public agencies and organizations that may be available for the betterment of our residents
  • attend regular meetings to discuss needs of residents, service providers, and maintenance and review new and current policies and procedures
  • receive in-person visits
  • listen to resident requests, concerns and comments
  • ensure maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis
  • regularly inspect grounds and community buildings
  • contribute to the cleanliness and curb appeal or the community on an on-going basis by picking up litter and addressing repairs
  • attend resident association meetings or other resident workshops as needed
  • promote, implement, and be involved in activities with the residents to provide secure housing and opportunities for residents’ personal growth and development
  • consistently enforce community policies
  • ensure client needs are met by providing interpretation and translation services, when appropriate, with the use of agency approved resources
  • update required reports concerning rent collections, move out notices, lease violations, etc., provide information to services staff and property manager
  • organize and file all applicable leases and paperwork
  • proof read all lease paperwork

Job Criteria

Experience

Mid Level (3-7 years)


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