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Assistant Patisserie Manager

Job Overview

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Compensation

Hourly
Range $18.00 - $24.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible scheduling

Job Description

PriceChopper is a leading supermarket chain known for delivering quality products and exceptional customer service throughout its multiple locations. With a strong commitment to community engagement and customer satisfaction, PriceChopper provides a wide range of fresh food products, grocery items, and specialty baked goods. The company emphasizes a welcoming and efficient shopping environment, striving to make retail grocery shopping a pleasant experience for all customers. Serving the Burlington, VT area, PriceChopper stands out for its dedication to maintaining high standards in product quality, freshness, and customer care. As an established supermarket brand, PriceChopper continually invests in its workforce, offering competitive pay and a pleasant, inclusive work culture. The position offered is located in Burlington, Vermont, with a pay range of $18.00 to $24.00 per hour, offering an attractive compensation package for candidates who meet the requirements.

This role is for a patisserie bakery team member at the Market 32 location within PriceChopper. The role is integral in delivering fast, friendly, and efficient service specifically within the patisserie bakery department. Responsibilities include preparing, baking, and merchandising all patisserie bakery products under the direct supervision of the bakery team leader. This position has a strong focus on customer interaction, ensuring every customer is greeted with a smile, eye contact, and gratitude upon fulfilling their request. Attention to cleanliness and sanitation is crucial, with strict adherence to corporate and state sanitation regulations to maintain a neat and safe workspace. The role also requires managing special customer orders like custom cake requests, showcasing cakes for sale, and operating bakery equipment such as ovens and mixers.

In addition to hands-on baking duties, the position calls for overseeing teammates who work in the patisserie area, ensuring that customer service standards and safety procedures are upheld. This leadership element makes the role pivotal in maintaining excellent operational efficiency and a high level of customer satisfaction. The candidate must be familiar with state and corporate safety standards and actively control shrinkage through policy adherence. The successful candidate must be able to work well individually and as part of a team, with flexibility to perform other duties as assigned by management. The role requires physical stamina and the ability to work in a fast-paced environment with exposure to both cold and hot conditions, as well as handling lifting and repetitive movements throughout the workday. Overall, the patisserie bakery team member position at PriceChopper offers an exciting opportunity for individuals passionate about baking and customer service to grow their career in a respected retail environment.

Job Requirements

  • at least 18 years of age
  • at least 1 year of experience as a cake decorator
  • ability to work in hot and cold environments
  • physical ability to lift up to 50 pounds constantly and up to 100 pounds occasionally
  • ability to push and pull weights up to 2400 pounds occasionally
  • physical stamina to stand, walk, squat, kneel, pivot for prolonged periods
  • adherence to company policies and procedures
  • good manual dexterity

Job Qualifications

  • at least 1 year of experience as a cake decorator
  • ability to work effectively both individually and as part of a team
  • familiarity with state and corporate safety standards
  • strong customer service skills including smiling, making eye contact, and thanking customers
  • ability to follow recipes and prepare baked goods according to guidelines

Job Duties

  • assist with the patisserie bakery operation within the retail store environment including preparation, baking, merchandising, and final presentation of all patisserie bakery products
  • provide fast, friendly, helpful, and efficient customer service
  • maintain a neat, clean, and organized workstation according to 5S standards
  • ensure all recipes are followed to guidelines and all product on display is fresh, labeled correctly, and priced accordingly
  • assist with or create customer special orders such as cake orders
  • showcase cakes in the patisserie for customer purchase
  • operate bakery department equipment including ovens, mixers, and utensils
  • supervise teammates in the patisserie area to ensure exceptional customer service and adherence to safety and sanitation procedures
  • adhere to all corporate and state sanitation regulations
  • control shrinks through adherence to related policies and procedures
  • perform other related duties as assigned by management and adhere to all company policies and procedures

Job Criteria

Experience

No experience required


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