Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Career development opportunities
Employee wellness programs
Job Description
Loews Hotels & Co is a distinguished hospitality company known for its commitment to exceptional service and luxury accommodations. Expanding its footprint, Loews has introduced the Loews Kansas City Hotel, a modern 800-room property centrally located in the bustling downtown of Kansas City, Missouri. This hotel stands as a remarkable addition to the city skyline with its impressive 24-story all-glass design. Offering 60,000 square feet of meeting and function space, it strategically connects to the massive Kansas City Convention Center via a sky bridge, making it an ideal location for groups and meetings — the first of its kind to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant or hospitality management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to manage budgets and forecast operations
- Proficiency in organizing and coordinating staff and activities
- Knowledge of guest service standards
- Ability to maintain cleanliness and safety standards
- Ability to work flexible hours including evenings, weekends, and holidays
- Familiarity with hotel operations and policies
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or similar role
- Strong leadership and interpersonal skills
- Excellent organizational abilities
- Ability to handle multiple tasks efficiently
- Knowledge of budgeting and forecasting
- Customer service oriented
- Ability to work collaboratively with other hotel departments
- Familiarity with safety and hygiene regulations
- Effective communication skills
- Ability to train and develop staff
Job Duties
- Greet and seat guests as needed and ensure total guest satisfaction
- Oversee employees and operation ensuring organization, cleanliness, proper maintenance and supplies
- Provide floor coverage as needed
- Coordinate with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
- Organize department through the creation of checklists, seating charts, pars and centralizing information and supplies
- Staff outlets for staff and management based on the information and needs as presented and defined by the Executive Management
- Plan 30/60/90 day forecast, yearly budget, and employee needs
- Promote within and outside of the hotel to generate sales
- Control product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
- Evaluate the various reports supplied by supervisors and submit written observations on forms provided as required
- Direct staff towards the goals of the Loews Corporation as defined by management
- Ensure proper handling of guest checks and payment transactions
- Intercede and/or fill in for employees should need occur
- Train or supervise the training of all department employees
- Notify immediate supervisor promptly and fully of all problems or unusual matters of significance
- Be polite, friendly, and helpful to the guests, management and fellow employees
- Attend all appropriate hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Execute emergency procedures in accordance with hotel standards
- Comply with safety regulations and procedures
- Comply with hotel policies and rules
- Recycle whenever possible
- Remain current with hotel information and changes
- Comply with hotel uniform and grooming standards
- Perform other duties as assigned
Job Location
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