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Marriott International, Inc logo

Assistant Operations Manager of Residences

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $28.85 - $37.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

The Ritz-Carlton Residences at Miami Beach is an esteemed luxury hospitality establishment located at 4701 N Meridian Ave, Miami Beach, Florida. Known globally for its exceptional service standards, The Ritz-Carlton brand represents a commitment to delivering unparalleled guest experiences characterized by elegance, comfort, and meticulous attention to detail. This property is part of Marriott International's prestigious portfolio of award-winning hotels and residences, a leader in the global hospitality industry. With an emphasis on luxury, the property offers an environment where both guests and employees thrive. The Ritz-Carlton Residences epitomize sophisticated living and world-class service, catering to discerning guests who seek... Show More

Job Requirements

  • 2-year degree in business administration, hotel and restaurant management, or related major with 4 years’ experience
  • or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major with 2 years’ experience
  • proven experience in guest services, front desk, housekeeping, sales, marketing, or management operations
  • effective communication and leadership abilities
  • eligibility to work in the United States

Job Qualifications

  • Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related field
  • minimum 2 years of relevant management experience
  • strong leadership and interpersonal skills
  • knowledge of hospitality operations including front desk, housekeeping, and sales
  • experience in financial management within hospitality
  • excellent guest service orientation

Job Duties

  • Developing operational strategies aligned with brand business goals
  • reviewing guest satisfaction results and implementing improvements
  • evaluating operations team performance and providing feedback
  • conducting property walk-throughs to ensure maintenance and preventive measures
  • engaging with employees and guests to assess business needs
  • communicating departmental goals for desired outcomes
  • leading cost containment and financial performance initiatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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