ASSISTANT OPERATIONS MANAGER - FOOD & BEVERAGE

Hyatt Regency Waikiki Beach and Spa is a premier hotel located in the heart of Waikiki, Hawaii. This expansive resort boasts 1230 rooms and caters to a diverse range of travelers seeking luxury, comfort, and memorable experiences in one of the most iconic beach destinations in the world. Hyatt Regency is a well-established global hospitality brand known for its commitment to exceptional guest service and innovative hospitality solutions. The Waikiki Beach and Spa property upholds these brand standards by combining beautiful oceanfront views with modern amenities and a welcoming atmosphere. Hyatt Regency Waikiki focuses on delivering outstanding guest satisfaction through its diverse food and beverage offerings, spa facilities, and recreational activities, creating an inviting destination for leisure and business travelers alike.

The role of Operations Assistant Manager - Food & Beverage at Hyatt Regency Waikiki Beach and Spa is a vital leadership position within the hotel's Food and Beverage Team. This position entails overseeing multiple food and beverage outlets, ensuring smooth daily operations, compliance with legal and company standards, and fostering a high level of customer satisfaction. The ideal candidate will possess strong communication and analytical skills, be adept at multitasking in a fast-paced environment, and demonstrate the ability to lead, train, and motivate staff effectively. The Assistant Operations Manager will be responsible for scheduling, forecasting, managing inventory, and ensuring that all operations meet the regulatory and corporate guidelines. This includes conducting daily walk-throughs for compliance with health regulations, overseeing the opening and closing of restaurant and bar operations, and managing end-of-day reports. Leadership presence on the floor during service hours is essential to supervise and support team members, provide coaching, and handle disciplinary actions when necessary.

In addition to day-to-day management, this role involves working collaboratively with the management team to implement policies and procedures that enhance guest and colleague satisfaction. The Assistant Operations Manager will also be instrumental in hiring, training, and onboarding new employees, ensuring they align with the Hyatt Regency service standards and company culture. A significant aspect of this position is maintaining a guest-focused approach by promptly addressing and resolving complaints while ensuring all food and beverage staff demonstrate courteous and helpful behavior at all times. The Operations Assistant Manager acts as the liaison for all food and beverage public-facing outlets, ensuring excellence in service delivery and operational compliance. This role offers a salary range of $70,000 to $80,000 per year, reflecting its importance and the level of responsibility associated with it.

Hyatt Regency Waikiki Beach and Spa provides a supportive and enriching work environment that values respect, integrity, empathy, humility, creativity, and fun. Employees enjoy a range of benefits including tuition reimbursement, fitness and wellbeing incentives, medical and dental coverage, retirement savings plans, paid time off, and room discounts worldwide. This position offers a rewarding opportunity to be part of a renowned global hospitality company consistently ranked among the best places to work. Joining Hyatt means contributing to a culture dedicated to creating meaningful experiences that build lasting relationships with guests and colleagues alike.