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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Tuition Reimbursement
Fitness Reimbursement
Wellbeing reimbursement
Cell phone reimbursement
Dry-cleaning reimbursement
Discounted parking
Medical insurance
Dental Insurance
Vision Insurance
flex spending
Disability insurance
Life insurance
Roth IRA
401k
stock purchase options
Paid sick leave
Paid vacation
Paid holidays
Paid Family Bonding Time
Financial adoption assistance
Free room nights
discounted room nights
Employee assistance program
PerkSpot discounts
Job Description
Hyatt Regency Waikiki Beach and Spa is a renowned large-scale hotel complex situated in the heart of Waikiki Beach, offering 1230 elegantly appointed rooms to guests from around the world. As part of the prestigious Hyatt Hotels Corporation, this establishment is committed to delivering world-class hospitality experiences characterized by exceptional service, luxury accommodations, and comprehensive amenities including exquisite dining, spa services, and recreational facilities. With a commitment to excellence and guest satisfaction, Hyatt Regency Waikiki Beach and Spa stands as a premier destination for both leisure and business travelers seeking comfort, sophistication, and memorable experiences in one of Hawaii's most... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of experience in food and beverage management
- strong communication and leadership skills
- capability to multi-task in high-paced environment
- knowledge of food and beverage operational systems
- ability to work flexible schedules
- willingness to train and mentor staff
- experience with compliance regulations
- strong problem-solving skills
- proficiency in Microsoft Office
- ability to maintain professional relationships
- availability to work weekends and holidays
Job Qualifications
- Minimum 2 years of food and beverage management experience preferably with Hyatt
- desire to satisfy the needs of others in fast-paced environments
- experience working in union environments preferred
- familiarity with food and beverage systems such as Simphony, EMC, RealTime, SevenRooms, Kronos
- strong organizational skills
- flexibility to work varied schedules based on business needs
- team player and dynamic leader
- high energy with entrepreneurial spirit
- motivational leadership abilities
- proven track record in high volume concepts
- refined verbal and written communication skills
- effective customer service skills
- ability to improve business profitability
- excellent interpersonal and administrative skills
- proficiency in Microsoft Office including Word and Excel
- ability to promote open communication with all levels of staff and management
Job Duties
- Opening and closing of restaurant and bar operations
- prepare end of day reports
- manage inventory requisitions
- conduct daily walk-throughs to ensure compliance with health regulations and Hyatt standards
- supervise colleagues during service hours
- train new employees on company procedures and policies
- coach and mentor staff within service
- document corrective actions and conduct disciplinary discussions
- ensure prompt customer service from waitstaff and bartenders
- resolve guest and customer complaints
- respond to online guest feedback
- maintain friendly, helpful, and courteous interactions
- implement policies and procedures to increase satisfaction
- assist in hiring, training, and onboarding new employees
- manage payroll and scheduling
- follow up on projects and outstanding interdepartmental requests
- act as a liaison for food and beverage spaces within the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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