Assistant Operations Manager - Earn Up To $85k Annually - Chicago IL
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401(k)
promotion opportunities
Salary growth
comprehensive benefits
Job Description
AM Bus Company is a well-established transportation service provider operating in the Chicago, IL area. Known for its commitment to safe, reliable, and efficient transportation solutions, AM Bus Company primarily serves the school transportation sector, among others. The company has a significant workforce, with over 200 employees and manages more than 100 routes on a daily basis. AM Bus Company prides itself on a strong safety culture, adherence to regulations, and excellent customer service. It offers comprehensive employee benefits, including health insurance, paid time off, and a 401(k) retirement plan, making it an attractive employer in the transportation industry.
The company is currently seeking an Assistant Operations Manager to join its dynamic leadership team. This full-time position offers an annual salary ranging from $75,000 to $85,000, depending on experience, with opportunities for salary growth as responsibilities expand. The role features a standard shift from 5:00 AM to 2:00 PM, with flexibility as needed to ensure operations are fully stabilized. The Assistant Operations Manager will play a pivotal role in supporting the day-to-day operational management of a large fleet of routes and employees, ensuring efficient dispatch, compliance with safety protocols, and strong communication with customers and schools. This position offers a clear pathway to promotion, with the potential to advance into an Operations Manager role within 12 to 24 months based on performance.
Key responsibilities involve overseeing daily operations and supporting dispatch functions, including monitoring route performance, managing schedules, and handling unexpected events such as delays or breakdowns. The role also includes driver and staff management duties, such as tracking attendance, managing discipline processes, and maintaining certification and training records. An important part of the job is to facilitate communication with Chicago Public Schools (CPS), school administrators, and parents to address issues promptly and provide real-time updates. Additionally, the Assistant Operations Manager will contribute to data tracking and reporting efforts to improve operational efficiency through metrics and route optimization. This role requires a proactive, organized, and reliable individual who thrives in fast-paced, high-pressure environments and is committed to leadership development within the transportation industry.
The company is currently seeking an Assistant Operations Manager to join its dynamic leadership team. This full-time position offers an annual salary ranging from $75,000 to $85,000, depending on experience, with opportunities for salary growth as responsibilities expand. The role features a standard shift from 5:00 AM to 2:00 PM, with flexibility as needed to ensure operations are fully stabilized. The Assistant Operations Manager will play a pivotal role in supporting the day-to-day operational management of a large fleet of routes and employees, ensuring efficient dispatch, compliance with safety protocols, and strong communication with customers and schools. This position offers a clear pathway to promotion, with the potential to advance into an Operations Manager role within 12 to 24 months based on performance.
Key responsibilities involve overseeing daily operations and supporting dispatch functions, including monitoring route performance, managing schedules, and handling unexpected events such as delays or breakdowns. The role also includes driver and staff management duties, such as tracking attendance, managing discipline processes, and maintaining certification and training records. An important part of the job is to facilitate communication with Chicago Public Schools (CPS), school administrators, and parents to address issues promptly and provide real-time updates. Additionally, the Assistant Operations Manager will contribute to data tracking and reporting efforts to improve operational efficiency through metrics and route optimization. This role requires a proactive, organized, and reliable individual who thrives in fast-paced, high-pressure environments and is committed to leadership development within the transportation industry.
Job Requirements
- High school diploma or equivalent
- 2-5 years of experience in transportation, logistics, operations, or dispatch preferred
- strong leadership skills
- excellent communication skills
- ability to work in a fast-paced environment
- reliable and organized
- basic understanding of DOT, IDOT, or CPS transportation regulations preferred
- proficiency with technology systems relevant to transportation operations preferred
Job Qualifications
- Strong leadership mindset and desire to grow into a management role
- excellent communication and customer service skills
- organized, reliable, and able to handle fast-paced, high-pressure situations
- 2-5 years of experience in transportation, logistics, operations, dispatch, or related field preferred
- prior experience in school transportation, paratransit, or logistics preferred
- experience supervising employees preferred
- comfortable with technology including dispatch systems, routing software, GPS
- basic understanding of DOT, IDOT, or CPS transportation compliance preferred
Job Duties
- Assist with managing day-to-day operations for 200 plus employees and 100 plus routes
- monitor route performance, on-time arrivals, and schedule adjustments
- support dispatch with problem-solving during delays, breakdowns, and call-offs
- ensure bus inspections, safety protocols, and compliance tasks are completed
- help oversee drivers, attendance, tardies, call-offs, and discipline
- maintain up-to-date driver files, certifications, and training documentation
- assist with communication to CPS, school administrators, and parents when issues arise
- document issues and provide real-time updates to schools and management
- track daily operations metrics such as on-time percentages, absentee trends, route performance
- assist with route planning, efficiency adjustments, and optimization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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