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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.80
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
CLEAR is a leading technology company dedicated to transforming how people experience everyday activities by providing frictionless and secure identity verification solutions. The company has built a robust identity platform that leverages biometric technology to enhance security and streamline customer experiences, predominantly across airports, stadiums, and other high-traffic venues. CLEAR’s mission is to create seamless and effortless interactions that make its users feel like every day has a magical rhythm, free of unnecessary delays and complications. With over 30 million members and partnerships with hundreds of venues worldwide, CLEAR continues to innovate in the identity and security space, delivering trusted... Show More
Job Requirements
- Completion of all required airport and government security screening processes, including SIDA badge eligibility
- Ability to stand/walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule including weekends, holidays, early mornings, and/or evenings
- 1-2 years of leadership experience in a customer-facing operation
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others
- Strong organizational skills
Job Qualifications
- 1-2 years of leadership experience in a customer-facing operation such as retail, restaurants, hospitality, or rental cars
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others
- Ability to manage multiple priorities in an ever-changing environment
- Strong organizational skills with the ability to manage multiple priorities and tasks
- Proficiency in using technology daily in your work
- Ability to stand and walk for extended periods
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule including weekends, holidays, early mornings, and/or evenings
- Completion of all required airport and government security screening processes including SIDA badge eligibility
Job Duties
- Spend 80% of time on the floor in a customer-facing environment at the airport
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
- Monitor and drive security, service and sales on each shift
- Manage shift briefings, debriefs and huddles, as well as any changes, breaks, and rotations
- Coach, mentor, and train the team to meet sales and customer service goals and standards
- Oversee asset control and devices and troubleshoot technology when necessary
- Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
- Manage incident prevention and responses
- Attend station management team meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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