Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, quick service, and commitment to customer satisfaction. Established as one of the largest and most beloved brands in the quick service restaurant industry, Burger King operates thousands of locations worldwide, continually enhancing its menu offerings and dining experience to meet the evolving tastes of its guests. The company prides itself on delivering quality food fast while maintaining a friendly and welcoming atmosphere for customers. Burger King franchises and corporate-owned restaurants place a strong emphasis on operational excellence, guest service, and community involvement, fostering growth and development opportunities for employees at all levels.
The Assistant Manager (AM) position at Burger King plays a pivotal role in the operational leadership of the restaurant. The AM is primarily focused on driving profitability, delivering outstanding guest service, supporting people development, and managing daily restaurant operations effectively. Working in close collaboration with the Restaurant General Manager (RGM), the Assistant Manager directly supervises a team that may include 20 to 45 Hourly Shift Leaders and Team Members. This leadership role is crucial for monitoring and improving key performance outcomes related to operations and customer satisfaction.
The responsibilities of the Assistant Manager are diverse and involve a hands-on approach to managing inventory costs, ensuring quality control, and overseeing the maintenance and security of the restaurant. The AM is responsible for conducting daily, weekly, and monthly inventory inspections, placing and receiving inventory orders, and ensuring that all assets are accounted for and well-maintained. Additionally, the Assistant Manager coordinates preventative maintenance of the restaurant’s facility and equipment, often liaising with external vendors to keep operations running smoothly.
A vital aspect of the role is fostering a culture of excellent guest service. The Assistant Manager motivates and directs team members to exceed guest expectations by providing fast, accurate, and friendly service within a clean and welcoming restaurant environment. Leadership extends to the development of team members through coaching and feedback, aimed at enhancing their capabilities and overall restaurant performance.
Operational duties include ensuring efficient and accurate preparation and sale of products, maintaining speed of service standards, and upholding brand and operational standards rigorously. The Assistant Manager may also step into the Hourly Shift Leader role when necessary, demonstrating flexibility and a commitment to supporting the team wherever needed. This position requires an individual with strong leadership skills, a good understanding of profitability through P&L management, and the ability to work flexible hours including evenings, weekends, and holidays to meet the needs of the restaurant.
The Assistant Manager (AM) position at Burger King plays a pivotal role in the operational leadership of the restaurant. The AM is primarily focused on driving profitability, delivering outstanding guest service, supporting people development, and managing daily restaurant operations effectively. Working in close collaboration with the Restaurant General Manager (RGM), the Assistant Manager directly supervises a team that may include 20 to 45 Hourly Shift Leaders and Team Members. This leadership role is crucial for monitoring and improving key performance outcomes related to operations and customer satisfaction.
The responsibilities of the Assistant Manager are diverse and involve a hands-on approach to managing inventory costs, ensuring quality control, and overseeing the maintenance and security of the restaurant. The AM is responsible for conducting daily, weekly, and monthly inventory inspections, placing and receiving inventory orders, and ensuring that all assets are accounted for and well-maintained. Additionally, the Assistant Manager coordinates preventative maintenance of the restaurant’s facility and equipment, often liaising with external vendors to keep operations running smoothly.
A vital aspect of the role is fostering a culture of excellent guest service. The Assistant Manager motivates and directs team members to exceed guest expectations by providing fast, accurate, and friendly service within a clean and welcoming restaurant environment. Leadership extends to the development of team members through coaching and feedback, aimed at enhancing their capabilities and overall restaurant performance.
Operational duties include ensuring efficient and accurate preparation and sale of products, maintaining speed of service standards, and upholding brand and operational standards rigorously. The Assistant Manager may also step into the Hourly Shift Leader role when necessary, demonstrating flexibility and a commitment to supporting the team wherever needed. This position requires an individual with strong leadership skills, a good understanding of profitability through P&L management, and the ability to work flexible hours including evenings, weekends, and holidays to meet the needs of the restaurant.
Job Requirements
- Must be at least eighteen years of age
- high school diploma or GED required
- 1-2 years of quick service restaurant experience
- ability to work evenings, weekends and holidays
- able to work long or irregular shifts
- strong leadership capability
- basic understanding of profit and loss management
Job Qualifications
- Must be at least eighteen years of age
- high school diploma or GED required, 2 years of college preferred
- 1-2 years of quick service restaurant experience, management experience preferred
- some knowledge of P&L interpretation and management
- demonstrated leadership skills
- understanding of guest service principles
- available to work evenings, weekends and holidays
- ability to work long or irregular shifts as needed
Job Duties
- Manages inventory costs and conducts daily, weekly, and monthly inventory inspections
- places and receives inventory truck orders
- maintains and monitors a list of restaurant assets
- ensures preventative maintenance of facility and equipment
- follows all cash control and security procedures
- motivates and directs team members for excellent guest service
- provides coaching and feedback to staff
- directs team for efficient and accurate product preparation and sale
- ensures adherence to operational and brand standards
- performs duties of Hourly Shift Leader when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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