Assistant Manager_GRR

Job Overview

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Compensation

Salary
Range $40,000.00 - $55,000.00
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Benefits

Dental Insurance
Vision Insurance
Medical insurance
Life insurance
Disability insurance
Employee assistance program
Estate planning assistance
Identity theft assistance
Travel Assistance
Pharmacy discount program
Health support programs
401(k) retirement plan
Vacation Time
Sick and Safe Leave
Paid holidays
Paid birthday off
Cell Phone Allowance
Employee Discounts
Wholesale auto purchase program
Discount Program

Job Description

Go Rentals is a premier hospitality company and the official Forbes Travel Guides Elite Car Rental Provider. We specialize in serving the luxury auto rental needs of clients associated with the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities. Our reputation for excellence has positioned us as a leading brand in the luxury car rental sector, fostering relationships with elite clientele who demand the highest standards of service and quality. Our company values integrity, professionalism, and a commitment to delivering an unparalleled guest experience. This is reflected across all our services and locations, ensuring that every interaction meets the expectations of our discerning guests.

As an organization experiencing rapid and sustained growth, Go Rentals offers exciting career opportunities for individuals seeking a lasting and rewarding employment relationship. We provide competitive pay, comprehensive benefits, and ample opportunities for professional advancement. Join us to be part of a dynamic and supportive workplace culture that emphasizes teamwork, excellence, and customer satisfaction.

The Assistant Manager position at Go Rentals is a critical leadership role within our service and sales teams. This position directly supports the Area or Regional Manager by overseeing a diverse team comprised of Lead Guest Services, Guest Services, Lead Drivers, Drivers, Car Washers, Detailers, and other staff members. The assistant manager is responsible for ensuring that guest satisfaction, sales, and profitability goals are consistently achieved within their designated market area. This role requires strong leadership capabilities to motivate and guide field staff, maintain excellent relationships with guests, and drive market share growth.

In this role, the assistant manager assists in recruiting, training, coaching, scheduling, and managing employees to maintain high performance standards. They are involved in strategic planning and financial management, contributing valuable insights regarding area sales operations, budgeting, fleet management, and revenue forecasting. A key part of the role is fostering an exceptional guest experience by building rapport with key guests, identifying new sales opportunities, and delivering premier service that aligns with Go Rentals’ high standards.

The assistant manager also plays a pivotal role in business development, using various prospecting resources to identify and secure new business opportunities, including group guests that complement existing FBO efforts. They ensure all business activities comply with relevant laws and company policies, maintaining Go Rentals’ reputation for regulatory and operational excellence. The position requires a hands-on approach to managing field operations, including providing coverage and schedule management in the absence of the Area Manager.

Go Rentals is proud to support our employees with a comprehensive benefits package, including employer-paid dental and vision contributions, discounted medical rates, basic life and AD&D insurance, disability coverage, employee assistance programs, estate and identity theft planning services, and more. We are an Equal Employment Opportunity employer committed to fostering a diverse and inclusive workplace where all employees are valued and respected. If you possess the experience, skill set, and dedication required for this vital leadership role, we encourage you to apply and build a rewarding career with Go Rentals.

Job Requirements

  • Must have a valid unrestricted driver's license
  • Must have one to two years of driving experience and be insurable
  • Must be 21 years of age or older (not Montana or Hawaii)
  • 1+ years of managerial experience
  • Experience in sales and customer service
  • Excellent communication skills
  • Minimum of a high school diploma or GED equivalent

Job Qualifications

  • Must have a valid unrestricted driver's license
  • Must have one to two years of driving experience and be insurable
  • Must be 21 years of age or older (not Montana or Hawaii)
  • 1+ years of managerial experience
  • Experience in sales and customer service
  • Excellent communication skills
  • Minimum of a high school diploma or GED equivalent
  • Experience in aviation, auto rental, guest services, or hospitality preferred
  • Willingness to travel for extended periods preferred
  • Smartphone/tablet/technology savvy preferred
  • College degree preferred

Job Duties

  • Assist in the accomplishment of area sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned area
  • Assist in the achievement of area sales operational objectives by contributing area sales information and recommendations to strategic plans and reviews
  • Assist in the meeting of area sales financial objectives by forecasting requirements, assisting in the preparation of the annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, determining fleet needs and maintaining the fleet
  • Assist in the growth and expansion of the guest base by counseling guest service associates, building and maintaining rapport with key guests, identifying new guest opportunities, delivering exemplary guest service
  • Recommends fleet and services by identifying new opportunities and/or product, delivery, and service changes, surveying consumer needs and trends, tracking competitors
  • Identify and target group guests that will generate business on behalf of Go Rentals but not conflict with FBO effort
  • Utilize various prospecting resources to solicit and secure business on behalf of Go Rentals
  • Follow up immediately on all business inquiries and leads and qualify business to generate revenue to impact performance
  • Ensure business operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility
  • Be present to assist in the management of assigned field operations when the Area Manager isn't
  • responsibly managed the field schedule
  • Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services
  • Ensure complete compliance to Go Rentals company policies and their enforcement
  • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
  • Adhere to and ensure that all activities and actions are compliant with Go Rentals Policies and Procedures
  • Any other duties as directed

Job Criteria

Experience

Mid Level (3-7 years)


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