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Assistant Manager, Valet Operations

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.50 - $21.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long-term disability
short-term disability
Life insurance
accident insurance
401k plan
Paid Time Off

Job Description

SP Plus, a Metropolis company, is a leading artificial intelligence enterprise specializing in real-world applications through innovative computer vision technology. The company is dedicated to revolutionizing the parking experience by providing checkout-free parking solutions that eliminate the traditional hassles associated with parking such as fumbling with tickets, machines, apps, or credit cards. Instead, customers simply drive in and drive out, enjoying a seamless and efficient parking process. As the largest parking network in America, SP Plus proudly employs over 23,000 individuals who manage mobility across more than 4,000 locations spanning North America and Europe. This expansive presence demonstrates the company's... Show More

Job Requirements

  • High school education
  • minimum six months valet experience preferred
  • valid driver’s license
  • availability to work 2nd shift, 3rd shift, and/or weekends if required
  • ability to communicate clearly verbally and in writing
  • strong guest service skills
  • ability to adapt to work environment changes
  • sound judgment
  • ability to stand, walk, use hands regularly
  • occasionally sit, climb or balance
  • able to lift or move up to 25 pounds

Job Qualifications

  • High school graduate
  • minimum of six months valet experience preferred
  • valid state-issued driver’s license with current address and acceptable driving record
  • strong oral communication skills
  • clear and informative writing ability
  • strong guest service orientation and positive attitude
  • adaptability to changing work environments
  • sound judgment

Job Duties

  • Participate in programs to improve client and guest satisfaction
  • ensure guests receive timely and exceptional service by assisting with questions, helping in and out of vehicles, driving, parking and retrieving vehicles safely and professionally
  • maintain thorough knowledge of valet operations and local streets
  • create staffing schedules based on daily vehicle volume
  • ensure compliance with standard operating procedures and maintain safety and security of vehicles and keys
  • prepare and process daily paperwork according to audit standards
  • identify vehicle makes and models and understand vehicle operations
  • keep drive lanes and crosswalks clean
  • report accidents, policy violations, safety hazards, or unusual occurrences to Facility Manager
  • review damage claims
  • assist with hiring, training and coaching valet team
  • substitute for any position as necessary
  • complete other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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