Assistant Manager, Valet Operations

SP Plus, a Metropolis company, is a leading artificial intelligence enterprise specializing in real-world applications through innovative computer vision technology. The company is dedicated to revolutionizing the parking experience by providing checkout-free parking solutions that eliminate the traditional hassles associated with parking such as fumbling with tickets, machines, apps, or credit cards. Instead, customers simply drive in and drive out, enjoying a seamless and efficient parking process. As the largest parking network in America, SP Plus proudly employs over 23,000 individuals who manage mobility across more than 4,000 locations spanning North America and Europe. This expansive presence demonstrates the company's commitment to delivering exceptional parking solutions on a broad scale, impacting a diverse range of customers and businesses.

SP Plus is not just redefining parking; it is setting the standard for how parking integrates into everyday life. The company's vision extends beyond current parking services to power checkout-free experiences in various venues where people live, work, and play. This forward-thinking approach aims to reclaim the most valuable resource for customers - their time - by making daily experiences more convenient and remarkable. SP Plus's commitment to innovation, customer satisfaction, and operational excellence positions it as a pioneer in the mobility industry.

The Valet Manager role at SP Plus is pivotal in ensuring the daily operations of valet services run smoothly and maintain a high standard of guest experience. This position focuses on overseeing valet operations to promote professionalism, client satisfaction, and operational efficiency. Key responsibilities include managing a team that delivers timely and courteous service, optimizing parking capacity through strategic staging plans, and maintaining compliance with standard operating procedures to guarantee safety and security. The role also involves administrative duties such as preparing daily paperwork, reviewing damage claims, and reporting incidents, all while fostering a positive and collaborative work environment.

This position not only demands strong leadership to coach and develop the valet team but also requires flexibility to step into any role within the valet operation as necessary. The ideal candidate will bring a high school education, a valid driver's license, and preferably prior valet experience, combined with the ability to adapt to shifting schedules and work environments. Compensation for this role ranges from $16.50 to $21.00 per hour, inclusive of estimated tips, reflecting the value placed on the skills and dedication required.

At SP Plus, employees are valued and supported with a comprehensive benefits package that includes medical, dental, and vision insurance, flexible spending accounts, disability coverage, life and accident insurance, a 401k retirement plan, and paid time off. Moreover, SP Plus fosters an inclusive workplace by adhering to equal opportunity employment principles, ensuring fair treatment and advancement opportunities for all employees regardless of background or identity.

For candidates interested in joining a forward-thinking company at the forefront of parking innovation, the Valet Manager position offers a challenging yet rewarding opportunity to contribute to meaningful customer experiences and operational success within a supportive and dynamic organization. The company’s use of automated employment decision tools also reflects its commitment to leveraging technology for fair and efficient hiring practices, further emphasizing its innovative culture.