Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Opportunities for advancement
Employee assistance program
Job Description
Flynn Group, founded by Greg Flynn in 1999, began its journey with the acquisition of 8 Applebee's restaurants. Over the past two decades, the company has experienced significant growth by building new stores and acquiring other franchise operators. Today, Flynn Group proudly stands as the largest Applebee's franchisee in the world, managing over 460 Applebee's restaurants across 24 states. This impressive growth is built on a strong foundation of operational excellence and strategic expansion, which has allowed Flynn Group to diversify and expand its portfolio into other brands, countries, and industries.
Flynn Applebee's is just one of the seven premier brands under the Flynn Group umbrella. The group has become the largest franchise operator globally, owning and operating a diversified portfolio of restaurants spanning iconic brands across various segments. These include Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and even Planet Fitness. Flynn Group's primary mission is to be the premier operator within each of these brands by focusing on core values such as caring genuinely for people, playing like a champion, and winning as one. This mission is reflected in every aspect of operations, from customer service to employee engagement and business growth.
The role of Assistant Manager at Flynn Applebee's is dynamic and integral to the restaurant's daily operations. As an Assistant Manager, you will be deeply involved in managing the day-to-day activities of the restaurant, ensuring that both guests and staff have an exceptional experience. You are expected to be a passionate team leader who can handle stress effectively, solve problems efficiently, and inspire others to perform at their best.
The Assistant Manager role demands a hands-on approach, often requiring you to step into various roles including cooking, bartending, seating guests, and more. This versatility ensures smooth operations and fosters a team-oriented environment. This position is challenging but rewarding, providing an outstanding workplace experience where hard work is balanced with fun and growth opportunities.
The ideal candidate for this role will have 2-3 years of restaurant management experience along with certifications in Serve Safe Food and Serve Safe Alcohol, which are considered a plus. Physical stamina is important, as the job requires standing for long periods, lifting up to 50 pounds safely, and working varied shifts including weekends. The Assistant Manager will play a key role in maintaining company standards regarding service, safety, sanitation, and operational efficiency while actively fostering a positive culture aligned with Flynn Group’s core values.
This is a fantastic opportunity for individuals looking to develop their leadership skills further and grow within a highly respected franchise operator. The Assistant Manager will contribute to recruitment efforts, training new employees and managers, and supporting ongoing employee development through effective performance management and feedback. This role prepares individuals for continuous leadership growth and career advancement within Flynn Group.
Flynn Group is committed to diversity and inclusive employment practices, providing reasonable accommodations for individuals with disabilities throughout the hiring process and beyond. By joining Flynn Applebee's as an Assistant Manager, you will be part of a premier team dedicated to excellence, teamwork, and delivering an outstanding dining experience to every guest every day.
Flynn Applebee's is just one of the seven premier brands under the Flynn Group umbrella. The group has become the largest franchise operator globally, owning and operating a diversified portfolio of restaurants spanning iconic brands across various segments. These include Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and even Planet Fitness. Flynn Group's primary mission is to be the premier operator within each of these brands by focusing on core values such as caring genuinely for people, playing like a champion, and winning as one. This mission is reflected in every aspect of operations, from customer service to employee engagement and business growth.
The role of Assistant Manager at Flynn Applebee's is dynamic and integral to the restaurant's daily operations. As an Assistant Manager, you will be deeply involved in managing the day-to-day activities of the restaurant, ensuring that both guests and staff have an exceptional experience. You are expected to be a passionate team leader who can handle stress effectively, solve problems efficiently, and inspire others to perform at their best.
The Assistant Manager role demands a hands-on approach, often requiring you to step into various roles including cooking, bartending, seating guests, and more. This versatility ensures smooth operations and fosters a team-oriented environment. This position is challenging but rewarding, providing an outstanding workplace experience where hard work is balanced with fun and growth opportunities.
The ideal candidate for this role will have 2-3 years of restaurant management experience along with certifications in Serve Safe Food and Serve Safe Alcohol, which are considered a plus. Physical stamina is important, as the job requires standing for long periods, lifting up to 50 pounds safely, and working varied shifts including weekends. The Assistant Manager will play a key role in maintaining company standards regarding service, safety, sanitation, and operational efficiency while actively fostering a positive culture aligned with Flynn Group’s core values.
This is a fantastic opportunity for individuals looking to develop their leadership skills further and grow within a highly respected franchise operator. The Assistant Manager will contribute to recruitment efforts, training new employees and managers, and supporting ongoing employee development through effective performance management and feedback. This role prepares individuals for continuous leadership growth and career advancement within Flynn Group.
Flynn Group is committed to diversity and inclusive employment practices, providing reasonable accommodations for individuals with disabilities throughout the hiring process and beyond. By joining Flynn Applebee's as an Assistant Manager, you will be part of a premier team dedicated to excellence, teamwork, and delivering an outstanding dining experience to every guest every day.
Job Requirements
- High school diploma or equivalent
- At least 2-3 years of restaurant management experience
- Ability to work various shifts including weekends
- Physical ability to stand for up to ten hours and lift up to 50 pounds safely
- Strong communication skills
- Willingness to work in multiple roles from cooking to bartending as needed
- Compliance with local, state and federal laws and regulations
- Ability to read and write to facilitate communication
- Must possess finger and hand dexterity for using small tools and equipment
Job Qualifications
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol certifications are a plus
- Strong leadership and team management skills
- Excellent problem-solving abilities
- Ability to handle stressful situations calmly
- Effective communication and interpersonal skills
- Ability to work various shifts including weekends
- Basic knowledge of inventory management and cost control
- Commitment to company core values and guest service excellence
Job Duties
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
- Ensures the immediate response and correction of all verbal guest complaints to self and staff
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
- Maintains departmental inventory levels
- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
- Effectively schedules employees to meet sales demands
- Maintains effective safety and security programs
- Promotes and leads restaurant organization, cleanliness and sanitation
- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
- Promotes quality recruitment and referrals of potential team member and management candidates
- Promotes Flynn | Applebee's training procedures for new managers
- Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
- Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
- Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
- Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
- Assures compliance with company policies, practices and procedures
- Responsible for controlling cost in assigned department
- Compliance with local, state and federal laws, regulations and guidelines
- Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
- Responsible for preparing and submitting accurate daily paperwork
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
- Provides a role model for managers and employees
- Develops self on all store related technology
- Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending
- Uses the Management Development Program for continuous growth of leadership skills and proficiencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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