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Assistant Manager - Urgently Hiring

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $24.75
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling

Job Description

Flynn Group, founded by Greg Flynn, began its journey in 1999 with the acquisition of 8 Applebee's locations. Over more than two decades, the company has grown substantially, establishing itself as the largest Applebee's franchisee in the world through building new stores and acquiring other franchise operators. This solid foundation has enabled Flynn Group to expand beyond Applebee's into multiple premier brands and international markets. Currently, Flynn Group owns and operates over 460 Applebee's restaurants across 24 states.

Flynn Applebee's is one of seven flagship brands under the extensive Flynn Group umbrella. Flynn Group has evolved into the largest franchise operator globally, with a diversified portfolio that includes iconic restaurant brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness, covering multiple segments in the hospitality and fitness industries. The core mission of Flynn Group is to be the premier operator within each brand. This mission is guided by fundamental values emphasizing genuine care for people, championing excellence, and winning through teamwork and unity.

As an Applebee's Assistant Manager with Flynn Group, you will play a vital role in the day-to-day operations of the restaurant. This position requires hands-on leadership, where you will foster enthusiasm and passion among guests and staff alike to create a memorable experience each day. The Assistant Manager acts as a team leader who is capable of solving problems efficiently while managing stress in a fast-paced environment. This role demands hard work, commitment, and a positive attitude, contributing to an outstanding and enjoyable work atmosphere.

Your responsibilities will include ensuring that customer service meets company standards for timeliness and friendliness and cultivating a culture aligned with Flynn Applebee's core values. Timely responses to guest complaints and consistent engagement with guests through table visits will be your priority. You will maintain inventory levels, oversee product preparation and presentation through regular line checks, and manage employee scheduling to meet business demands.

In addition, the Assistant Manager is accountable for safety and security practices, restaurant cleanliness and sanitation, and reporting maintenance issues promptly. Recruitment, training, and continuous development of restaurant team members are also essential components of this role. By fostering a well-trained and motivated staff, you contribute to high performance and employee satisfaction.

This leadership role involves maintaining compliance with all company policies and regulatory requirements, controlling costs within your department, and assisting in various operational roles as needed, including cooking, bartending, and seating guests. The position offers opportunities for personal growth through the Management Development Program, which supports the continuous advancement of leadership skills.

Overall, the Applebee's Assistant Manager role with Flynn Group is an exciting opportunity to join a leading franchise operator dedicated to excellence and inclusive teamwork. The work environment is dynamic and collaborative, welcoming individuals who thrive in fast-paced settings and aspire to grow their careers in restaurant management.

Job Requirements

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications are a plus
  • ability to work various shifts including weekends
  • ability to stand and exert mobility for up to ten hours
  • ability to safely lift up to 50 pounds
  • ability to read and write for communication
  • finger and hand dexterity for using small tools and equipment

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications are a plus
  • strong leadership and team management skills
  • excellent problem-solving abilities
  • ability to handle stress and work in a fast-paced environment
  • effective communication and interpersonal skills
  • commitment to delivering outstanding guest experiences
  • knowledge of health and safety regulations
  • ability to maintain cleanliness and sanitation standards
  • experience in inventory management and scheduling
  • ability to train and develop staff
  • proficiency in technology related to store operations

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • cultivates a culture in accordance with Flynn Applebee's core values and beliefs
  • ensures the immediate response and correction of all verbal guest complaints
  • ensures guest contact as a priority with completion of required table visits
  • maintains departmental inventory levels
  • ensures product preparation and presentation meeting company standards by performing line checks
  • effectively schedules employees to meet sales demands
  • maintains effective safety and security programs
  • promotes and leads restaurant organization, cleanliness and sanitation
  • performs routine maintenance and reports needed repairs
  • promotes quality recruitment and referrals of potential team members and management candidates
  • promotes Flynn Applebee's training procedures for new managers
  • helps maintain a trained staff through employment orientation, individual training sessions, and employee meetings
  • participates in constant development of employees using one-on-one and performance documentation
  • assesses employee efficiency and provides regular feedback
  • monitors acceptable employee performance and documents disciplinary or corrective action
  • assures compliance with company policies and procedures
  • controls cost in assigned department
  • complies with local, state, and federal laws and guidelines
  • drives bi-weekly/weekly food and liquor inventories and is accountable for completion
  • prepares and submits accurate daily paperwork
  • assures sanitation standards meet Health Department and Flynn Applebee's standards
  • provides a role model for managers and employees
  • develops self on all store-related technology
  • willing and able to work in all positions and assist in team member roles as needed
  • uses Management Development Program for continuous growth of leadership skills

Job Criteria

Experience

Mid Level (3-7 years)


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