Assistant Manager - Urgently Hiring

Flynn Group, established by Greg Flynn, began its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has experienced significant growth through both the construction of new stores and the acquisition of other franchise operators. This expansion has enabled Flynn Group to become the largest Applebee's franchisee globally, boasting over 460 Applebee's locations across 24 states. This solid foundation has paved the way for Flynn Group to diversify and extend its reach into various other brands, countries, and industries, demonstrating its adaptability and vision in the competitive restaurant and hospitality market.

Flynn Applebee's represents one of seven premier brands within the Flynn Group portfolio. The group has successfully evolved into the largest franchise operator worldwide, managing an impressive assortment of restaurants under renowned brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company's core mission centers around being the premier operator of each of these brands. Flynn Group’s values emphasize genuine care for people, competitive spirit, and unifying teamwork, ensuring that every team member is aligned with these principles. This culture promotes not only operational excellence but also a supportive, dynamic work environment.

The role of an Assistant Manager at Flynn Applebee's is crucial to the success of the restaurant’s daily operations. The Assistant Manager is involved in all facets of the restaurant including guest interactions, staff management, and overall operational efficiency. The position demands a leader who can inspire others, solve problems effectively, manage stress, and maintain a positive atmosphere throughout the workday. This role is both challenging and rewarding, offering a fast-paced environment where teamwork and passion for exceptional guest experiences are paramount.

An Assistant Manager at Applebee's is responsible for ensuring a high standard of customer service by adhering to company guidelines and fostering a welcoming atmosphere. This includes managing guest complaints promptly, conducting regular table visits, and overseeing product quality and presentation. Inventory management and scheduling are important duties to align resources with business demands efficiently. Health, safety, sanitation, and security procedures are strictly maintained to comply with company and health department standards.

The role also involves staff development and training, ensuring that all team members receive orientation and ongoing learning opportunities aligned with company protocols. Assistant Managers assess performance regularly, provide constructive feedback, and support employees in their professional growth. They are also involved in recruiting and recommending potential team members and future managers, playing a pivotal role in building a strong team.

Operational tasks include managing departmental costs, preparing accurate daily paperwork, and conducting food and liquor inventories when required. Assistant Managers act as role models for employees and are expected to develop themselves continually, including gaining proficiency with store technology. Flexibility is essential, as Assistant Managers must be willing to work in various roles within the restaurant, such as cooking, bartending, and guest seating, to provide hands-on support where necessary.

This position requires a minimum of 2-3 years of restaurant management experience, with certifications such as Serve Safe Food and Serve Safe Alcohol being advantageous. Hourly compensation ranges from $15.38 to $26.44, approximately $44,850 to $68,500 annually based on a 50-hour workweek, with the potential for monthly bonuses depending on location. Physical demands include the ability to work various shifts, stand for extended periods, and lift items up to 50 pounds. Flynn Group is dedicated to diversity and inclusivity, providing reasonable accommodations throughout the application process.