Assistant Manager - Urgently Hiring

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $51,994.00 - $73,530.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Profit sharing/bonus
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, established by Greg Flynn, started its journey in 1999 with the acquisition of eight Applebee's restaurants. Over more than two decades, Flynn Group has experienced significant growth by building new stores and acquiring other franchise operators, making it the largest Applebee's franchisee in the world. With over 460 Applebee's restaurants spread across 24 states, Flynn Group has built a strong foundation that has allowed it to expand into other renowned brands, countries, and industries. This powerhouse in the restaurant franchise industry now operates several world-class brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness.

Flynn Applebee's is one of the seven premier brands under the Flynn Group umbrella, reflecting the company’s commitment to excellence and leadership in franchise operations. Flynn Group emphasizes a culture rooted in its core values: Care Genuinely for People, Play like a Champion, and Win as One. These principles guide the organization to deliver exceptional guest experiences and foster a positive work environment for its team members.

The role of Applebee's Assistant Manager is an essential leadership position responsible for daily restaurant operations. As an Assistant Manager, you will lead and inspire your team to create a welcoming atmosphere and deliver top-notch customer service. This role requires strong problem-solving skills, the ability to manage stress effectively, and a genuine passion for hospitality and teamwork. You will be heavily involved in ensuring that service standards meet company guidelines while promoting a culture of growth, respect, and accountability.

An Assistant Manager’s duties include managing guest relations by addressing and resolving complaints promptly, ensuring timely and friendly service, and maintaining restaurant cleanliness and safety. You will supervise inventory management, schedule staff to meet sales demands efficiently, and ensure food and beverage preparation meet company standards. Additionally, you will participate in training and developing employees, maintaining compliance with health and safety regulations, and contributing to the restaurant's financial performance by controlling costs.

This role offers a competitive wage ranging from $18.18 to $25.71 per hour, which translates approximately to an annual salary of $51,994 to $73,530 based on a 50-hour workweek. There is also the potential for performance-based monthly bonuses depending on the location. Flynn Group is committed to providing a comprehensive benefits package, including profit sharing/bonus programs, medical, dental, and vision insurance, a 401(k) plan with matching contributions, paid vacation, and paid sick leave.

Overall, the Applebee's Assistant Manager position is ideal for individuals passionate about restaurant management who thrive in dynamic environments and are dedicated to leading their team to success. Join Flynn Group and become part of a company that values its people, promotes continuous learning and development, and is dedicated to being the premier operator within the brands it serves.

Job Requirements

  • High school diploma or equivalent
  • at least 2-3 years restaurant management experience
  • ability to work various shifts including weekends
  • ability to stand and exert well-paced mobility for up to 10 hours
  • ability to safely lift up to 50 pounds
  • proficient reading and writing skills to facilitate communication
  • valid Serve Safe Food and Alcohol certifications preferred
  • must be willing to work in all positions as needed

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications a plus
  • strong leadership and team management skills
  • excellent problem-solving abilities
  • effective communication skills
  • ability to manage and motivate staff
  • knowledge of restaurant operations and safety standards
  • proficiency in scheduling and inventory management
  • commitment to customer service excellence
  • ability to work in a fast-paced environment

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
  • ensures the immediate response and correction of all verbal guest complaints to self and staff
  • ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • maintains departmental inventory levels
  • ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • effectively schedules employees to meet sales demands
  • maintains effective safety and security programs
  • promotes and leads restaurant organization, cleanliness and sanitation
  • performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • promotes quality recruitment and referrals of potential team member and management candidates
  • promotes Flynn Applebee's training procedures for new managers
  • helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • assures compliance with company policies, practices and procedures
  • responsible for controlling cost in assigned department
  • compliance with local, state and federal laws, regulations and guidelines
  • drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • responsible for preparing and submitting accurate daily paperwork
  • assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • provides a role model for managers and employees
  • develops self on all store related technology
  • must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant including cooking on the line, expo, seating guests, bartending, etc
  • uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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