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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $23.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Flynn Group, a leader in the franchise restaurant industry, was founded by Greg Flynn with the acquisition of eight Applebee's restaurants in 1999. Over more than two decades, Flynn Group has grown into the largest Applebee's franchisee globally, operating over 460 restaurants across 24 states. This remarkable growth has been fueled by a strategic blend of acquiring existing stores and building new ones, solidifying their presence in the casual dining segment. Flynn Group's strong foundation and expertise in franchising have also enabled expansion into multiple other well-known brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least 2-3 years of restaurant management experience
- Ability to work various shifts including weekends
- Capacity to stand and move actively for up to ten hours
- Ability to lift up to 50 pounds safely
- Strong reading and writing skills
- Dexterity to use small tools and equipment
- Willingness to perform various restaurant roles as needed
- Compliance with all local, state, and federal laws and regulations
Job Qualifications
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol Certifications a plus
- Strong leadership and team management skills
- Excellent problem-solving abilities
- Ability to handle high-stress situations calmly
- Effective communication and interpersonal skills
- Proficiency in scheduling and inventory management
- Knowledge of health, safety, and sanitation standards
- Commitment to company core values and culture
- Ability to train and develop staff effectively
Job Duties
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
- Ensures the immediate response and correction of all verbal guest complaints to self and staff
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
- Maintains departmental inventory levels
- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
- Effectively schedules employees to meet sales demands
- Maintains effective safety and security programs
- Promotes and leads restaurant organization, cleanliness and sanitation
- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
- Promotes quality recruitment and referrals of potential team member and management candidates
- Promotes Flynn | Applebee's training procedures for new managers
- Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
- Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
- Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
- Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
- Assures compliance with company policies, practices and procedures
- Responsible for controlling cost in assigned department
- Compliance with local, state and federal laws, regulations and guidelines
- Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
- Responsible for preparing and submitting accurate daily paperwork
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
- Provides a role model for managers and employees
- Develops self on all store related technology
- Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant
- Uses the Management Development Program for continuous growth of leadership skills and proficiencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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