
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Jack in the Box, Inc. is a nationally recognized fast-food restaurant chain known for delivering quick, quality meals with exceptional customer service. As a prominent player in the restaurant industry, Jack in the Box operates with a strong commitment to creating a dynamic and supportive environment for both employees and customers. Established with a culture rooted in integrity, respect, and community engagement, the company prioritizes employee development and excellent service standards. With a wide network of locations, Jack in the Box offers career growth and advancement opportunities within an innovative and fast-paced industry. The company’s emphasis on the Service Profit Chain (SPC) and Brand Promise highlights their mission to not only delight guests but also to build a motivated, well-trained, and efficient workforce dedicated to high performance and operational excellence.
The role of Assistant Restaurant Manager at Jack in the Box is designed for proactive leaders who manage daily restaurant operations either alongside the Restaurant Manager or independently in their absence. This position focuses heavily on achieving excellence through a triad of responsibilities: delivering outstanding internal service by recruiting, training, and nurturing employee talent; ensuring exceptional external service by maintaining high guest satisfaction and operational standards; and driving higher profits by utilizing analytic tools and strategic planning to improve sales and profitability. The Assistant Restaurant Manager acts not only as a manager but also as a role model, motivating a diverse team to uphold company values and deliver consistent quality in food and service.
The Assistant Restaurant Manager is accountable for fostering a warm, safe, and efficient restaurant environment. This includes overseeing compliance with regulatory requirements, managing labor in accordance with labor laws, and using Jack in the Box systems, processes, and tools effectively. Key parts of the job include hiring and developing staff, implementing training programs to boost performance, and recognizing employee achievements to promote morale. From the guest’s perspective, the Assistant Restaurant Manager ensures that every visitor enjoys a memorable dining experience by maintaining food quality, cleanliness, and superior service. The role demands strong problem-solving skills, especially when responding to guest concerns, and requires a hands-on leadership style that balances the needs of employees and customers alike.
Financially, this position involves partnership with the Restaurant Manager to analyze operational data such as income and expense reports, health inspections, and food safety audits. Using these insights, the Assistant Restaurant Manager helps craft and execute strategies to increase restaurant sales and profits, mindful of cost controls and brand protection. Decision-making involves independent judgment guided by company policies, with a focus on continuous improvement and adapting to shifting business needs. The role also demands excellent interpersonal skills, integrity, and a passion for fostering a culture built on honesty, respect, and communication. Jack in the Box encourages applicants who are enthusiastic about leadership, committed to quality service, and ready to contribute to a successful restaurant team to apply for this vital position.
The role of Assistant Restaurant Manager at Jack in the Box is designed for proactive leaders who manage daily restaurant operations either alongside the Restaurant Manager or independently in their absence. This position focuses heavily on achieving excellence through a triad of responsibilities: delivering outstanding internal service by recruiting, training, and nurturing employee talent; ensuring exceptional external service by maintaining high guest satisfaction and operational standards; and driving higher profits by utilizing analytic tools and strategic planning to improve sales and profitability. The Assistant Restaurant Manager acts not only as a manager but also as a role model, motivating a diverse team to uphold company values and deliver consistent quality in food and service.
The Assistant Restaurant Manager is accountable for fostering a warm, safe, and efficient restaurant environment. This includes overseeing compliance with regulatory requirements, managing labor in accordance with labor laws, and using Jack in the Box systems, processes, and tools effectively. Key parts of the job include hiring and developing staff, implementing training programs to boost performance, and recognizing employee achievements to promote morale. From the guest’s perspective, the Assistant Restaurant Manager ensures that every visitor enjoys a memorable dining experience by maintaining food quality, cleanliness, and superior service. The role demands strong problem-solving skills, especially when responding to guest concerns, and requires a hands-on leadership style that balances the needs of employees and customers alike.
Financially, this position involves partnership with the Restaurant Manager to analyze operational data such as income and expense reports, health inspections, and food safety audits. Using these insights, the Assistant Restaurant Manager helps craft and execute strategies to increase restaurant sales and profits, mindful of cost controls and brand protection. Decision-making involves independent judgment guided by company policies, with a focus on continuous improvement and adapting to shifting business needs. The role also demands excellent interpersonal skills, integrity, and a passion for fostering a culture built on honesty, respect, and communication. Jack in the Box encourages applicants who are enthusiastic about leadership, committed to quality service, and ready to contribute to a successful restaurant team to apply for this vital position.
Job Requirements
- At least 18 years old
- High school diploma, G.E.D. or equivalent
- Minimum 1 year experience as Shift Leader or Assistant Manager (internal), or 3 years as Assistant Manager with some P&L responsibility (external)
- Certified in all workstations
- Must complete Assistant Manager training classes
- ServSafe certified
- Ability to speak, read, and write effectively in English
- Excellent interpersonal skills
- Basic math skills
- Proven analytical skills
- Good organization and planning skills
- Self-starter who takes initiative
- Working knowledge of personal computers and software applications
- Valid driver’s license, insurance, and use of personal vehicle
- Ability to stand and walk 85-95% of shift
- Ability to lift 10-65 lbs
- Ability to operate restaurant equipment and drive motor vehicle
- Ability to operate a computer keyboard
Job Qualifications
- High school diploma, G.E.D., or equivalent required
- Associate's or Bachelor's degree preferred
- Minimum of 1 year experience as a Shift Leader or Assistant Manager for internal candidates
- Minimum of 3 years experience as an Assistant Manager with P&L responsibility for external candidates
- Certified in all workstations
- Completion of Assistant Manager training classes required
- ServSafe certification
- Ability to speak, read, and write effectively in English
- Excellent interpersonal skills
- Ability to perform basic math operations
- Proven analytical and organizational skills
- Valid driver's license and insurance
- Ability to use personal vehicle for business purposes
- Demonstrates integrity and ethical behavior
Job Duties
- Recruit, select, train, develop, and evaluate restaurant employees
- Monitor staffing levels and ensure training systems are implemented
- Identify and develop internal candidates for leadership roles
- Ensure execution of Service Profit Chain and Brand Promise
- Create a friendly, fun, clean, and safe restaurant environment
- Motivate and inspire employees to achieve high performance
- Manage daily operations to achieve excellence in service and food quality
- Maintain visibility and positive interaction with guests
- Respond to guest concerns and ensure positive resolution
- Monitor operational and financial performance using management tools
- Develop and execute action plans to increase sales and profitability
- Ensure compliance with policies, procedures, and regulatory requirements
- Attend to priorities, delegate work, and conduct follow-ups
- Serve as a role model for guest service and operational standards
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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