
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities
Retirement Plan
employee recognition programs
Job Description
Jack in the Box, Inc. is a leading fast-food restaurant chain known across the United States for its innovative menu offerings and commitment to customer service excellence. Established as a prominent player in the quick-service restaurant industry, Jack in the Box operates numerous locations nationwide, providing customers with convenient, flavorful meal options in a clean and welcoming environment. The company prides itself on its strong brand reputation, dedication to food quality, and fostering a positive workplace culture where employees are valued and developed. Jack in the Box emphasizes operational excellence, guest satisfaction, and profitability through its well-established Service Profit Chain and Brand Promise.
The Assistant Restaurant Manager role at Jack in the Box is a pivotal management position responsible for overseeing day-to-day restaurant operations, either independently or alongside the Restaurant Manager. This role requires strong leadership and decision-making capabilities to ensure the restaurant meets or exceeds performance targets in service, sales, and compliance. The Assistant Restaurant Manager is instrumental in driving both internal and external service excellence by recruiting, training, and motivating team members while maintaining a safe, clean, and enjoyable environment for employees and guests alike.
This position focuses on delivering an outstanding guest experience through high standards in food quality, customer service, and restaurant cleanliness. The Assistant Restaurant Manager is tasked with managing staffing, developing future leaders from within, and enforcing labor law compliance and company policies. The role also involves financial accountability by partnering with the Restaurant Manager to analyze operational and financial metrics to enhance sales and profits while protecting the company’s brand integrity.
In addition to operational responsibilities, the Assistant Restaurant Manager plays a key role in fostering Jack in the Box’s unique culture based on integrity, respect, and open communication. The position demands a balance of effective people management and business acumen, including excellent organizational skills, problem-solving ability, and the flexibility to adjust to a fast-changing environment. With a strong focus on employee development through coaching and recognition, the Assistant Restaurant Manager helps build a motivated, high-performing team dedicated to delivering the company’s brand promise.
Ideal candidates for this position typically have previous experience in a customer service leadership role, such as a shift leader or assistant manager, preferably within the fast-food industry. Jack in the Box requires assistant managers to be ServSafe certified and to complete specialized management training, ensuring they are well-equipped to uphold the company’s high standards. Given the physical demands and mobility requirements of the role, candidates must be capable of performing restaurant duties efficiently and safely throughout their shifts.
This position offers competitive compensation reflective of the responsibilities and skills required, along with opportunities for career progression within a respected and growing franchise. Jack in the Box supports reasonable accommodations for qualified individuals with disabilities, affirming its commitment to equal employment opportunities. If you are a proactive leader passionate about guest satisfaction and team development, this Assistant Restaurant Manager role could be an excellent fit for your career aspirations at Jack in the Box.
The Assistant Restaurant Manager role at Jack in the Box is a pivotal management position responsible for overseeing day-to-day restaurant operations, either independently or alongside the Restaurant Manager. This role requires strong leadership and decision-making capabilities to ensure the restaurant meets or exceeds performance targets in service, sales, and compliance. The Assistant Restaurant Manager is instrumental in driving both internal and external service excellence by recruiting, training, and motivating team members while maintaining a safe, clean, and enjoyable environment for employees and guests alike.
This position focuses on delivering an outstanding guest experience through high standards in food quality, customer service, and restaurant cleanliness. The Assistant Restaurant Manager is tasked with managing staffing, developing future leaders from within, and enforcing labor law compliance and company policies. The role also involves financial accountability by partnering with the Restaurant Manager to analyze operational and financial metrics to enhance sales and profits while protecting the company’s brand integrity.
In addition to operational responsibilities, the Assistant Restaurant Manager plays a key role in fostering Jack in the Box’s unique culture based on integrity, respect, and open communication. The position demands a balance of effective people management and business acumen, including excellent organizational skills, problem-solving ability, and the flexibility to adjust to a fast-changing environment. With a strong focus on employee development through coaching and recognition, the Assistant Restaurant Manager helps build a motivated, high-performing team dedicated to delivering the company’s brand promise.
Ideal candidates for this position typically have previous experience in a customer service leadership role, such as a shift leader or assistant manager, preferably within the fast-food industry. Jack in the Box requires assistant managers to be ServSafe certified and to complete specialized management training, ensuring they are well-equipped to uphold the company’s high standards. Given the physical demands and mobility requirements of the role, candidates must be capable of performing restaurant duties efficiently and safely throughout their shifts.
This position offers competitive compensation reflective of the responsibilities and skills required, along with opportunities for career progression within a respected and growing franchise. Jack in the Box supports reasonable accommodations for qualified individuals with disabilities, affirming its commitment to equal employment opportunities. If you are a proactive leader passionate about guest satisfaction and team development, this Assistant Restaurant Manager role could be an excellent fit for your career aspirations at Jack in the Box.
Job Requirements
- Must be at least 18 years old
- high school diploma GED or equivalent
- minimum 1 year internal shift leader or assistant manager experience or 3 years external assistant manager experience
- 100 percent certification in all workstations
- completion of assistant manager training classes
- ServSafe certified
- valid driver’s license and insurance
- ability to use personal vehicle to travel and make bank deposits
- ability to stand and walk 85 to 95 percent of the shift
- ability to lift and carry 10 to 65 pounds
- ability to operate restaurant equipment and drive a vehicle
- ability to speak read and write English
- strong organizational, analytical and interpersonal skills
- willingness to accept responsibility and work independently
Job Qualifications
- High school diploma GED or equivalent required
- associate's or bachelor's degree preferred
- minimum 1 year experience as shift leader or assistant manager for internal candidates
- minimum 3 years assistant manager experience with P&L responsibility for external recruits
- must be 100 percent certified in all workstations
- must complete assistant manager training classes
- ServSafe certification required
- strong interpersonal and communication skills
- ability to perform and understand basic math concepts
- proven analytical and organizational skills
- valid driver’s license and insurance
- ability to use personal vehicle for business tasks
- integrity and ethical behavior
Job Duties
- Recruit selects train develop and evaluate restaurant employees
- monitor staffing levels ensure employee development and adherence to training systems
- identify and develop internal candidates for management roles
- ensure a friendly safe clean and motivating restaurant environment
- comply with labor laws and company policies
- manage daily restaurant operations ensuring excellent guest service and food quality
- respond timely and professionally to guest concerns
- maintain restaurant cleanliness and positive brand image
- analyze operational and financial performance to drive sales and profit
- develop and execute action plans to improve restaurant results
- handle multiple priorities and make high quality decisions
- serve as a role model for guest service and teamwork
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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