
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Job Description
Jack in the Box is a well-established fast-food restaurant chain known for its diverse menu and commitment to delivering quality food and exceptional guest experiences. Founded in 1951, the company has grown to operate numerous locations across the United States, upholding a strong brand reputation and a promise to its customers and employees. Jack in the Box prides itself on fostering a culture centered around respect, integrity, and service excellence. The brand emphasizes creating a fun, friendly, and safe environment for both its guests and team members, ensuring that each visit is memorable and meets high standards of quality and cleanliness.
The Assistant Restaurant Manager role at Jack in the Box is a vital leadership position tasked with managing daily restaurant operations, either alongside the Restaurant Manager or in their absence. This role requires a passionate and dedicated individual capable of balancing internal team management with delivering outstanding external customer service. The Assistant Restaurant Manager uses discretion in decision-making to uphold the Service Profit Chain and Brand Promise, working diligently to build sales and improve profitability while maintaining compliance with company policies and all regulatory requirements.
This position involves comprehensive responsibility, including recruiting, training, and developing restaurant employees to achieve high performance standards. It requires a leader who can motivate, inspire, and reward employees appropriately, ensuring a work environment that promotes growth and adherence to labor laws. The assistant manager will also oversee daily store operations to guarantee guest satisfaction through excellent service and food quality, managing any concerns promptly and professionally. Financial acumen is critical, as the role involves analyzing operational and financial results, identifying trends, and collaborating with management on improvement plans.
The ideal candidate for this role embodies the culture and values of Jack in the Box, demonstrating honesty, trustworthiness, and respect toward employees and guests. They must effectively communicate with their team, manage conflicts calmly, and serve as a role model of integrity. Patience and a commitment to employee development are essential, as is the ability to maintain a strong sense of urgency and adapt to changing priorities. The role also demands physical stamina, including standing for most of the shift and handling moderate lifting tasks, as well as the capability to operate restaurant equipment and use computer systems proficiently.
Jack in the Box seeks candidates who meet educational and experiential standards, with a preference for those who have advanced training or degrees. Certification in food safety and successful completion of assistant manager training are mandatory. This position not only offers a chance to grow professionally within a respected brand but also to contribute actively to a thriving business environment focused on excellence in customer service and operational success. Employment is typically full-time, and the company ensures reasonable accommodations for qualified individuals with disabilities, reflecting Jack in the Box's commitment to equal employment opportunities.
The Assistant Restaurant Manager role at Jack in the Box is a vital leadership position tasked with managing daily restaurant operations, either alongside the Restaurant Manager or in their absence. This role requires a passionate and dedicated individual capable of balancing internal team management with delivering outstanding external customer service. The Assistant Restaurant Manager uses discretion in decision-making to uphold the Service Profit Chain and Brand Promise, working diligently to build sales and improve profitability while maintaining compliance with company policies and all regulatory requirements.
This position involves comprehensive responsibility, including recruiting, training, and developing restaurant employees to achieve high performance standards. It requires a leader who can motivate, inspire, and reward employees appropriately, ensuring a work environment that promotes growth and adherence to labor laws. The assistant manager will also oversee daily store operations to guarantee guest satisfaction through excellent service and food quality, managing any concerns promptly and professionally. Financial acumen is critical, as the role involves analyzing operational and financial results, identifying trends, and collaborating with management on improvement plans.
The ideal candidate for this role embodies the culture and values of Jack in the Box, demonstrating honesty, trustworthiness, and respect toward employees and guests. They must effectively communicate with their team, manage conflicts calmly, and serve as a role model of integrity. Patience and a commitment to employee development are essential, as is the ability to maintain a strong sense of urgency and adapt to changing priorities. The role also demands physical stamina, including standing for most of the shift and handling moderate lifting tasks, as well as the capability to operate restaurant equipment and use computer systems proficiently.
Jack in the Box seeks candidates who meet educational and experiential standards, with a preference for those who have advanced training or degrees. Certification in food safety and successful completion of assistant manager training are mandatory. This position not only offers a chance to grow professionally within a respected brand but also to contribute actively to a thriving business environment focused on excellence in customer service and operational success. Employment is typically full-time, and the company ensures reasonable accommodations for qualified individuals with disabilities, reflecting Jack in the Box's commitment to equal employment opportunities.
Job Requirements
- Must be at least 18 years old
- Complete Assistant Manager training classes
- Ability to stand and walk 85%-95% of shift
- Ability to lift and carry 10-65 lbs
- Ability to operate restaurant equipment and motor vehicle
- Ability to perform basic math operations
- Must use personal vehicle for bank deposits and business travel
- Ability to operate a computer keyboard
Job Qualifications
- High school diploma, G.E.D., or equivalent
- Associate's or Bachelor's degree preferred
- Minimum 1 year experience as Shift Leader or Assistant Manager for internal candidates
- Minimum 3 years experience as Assistant Manager with P&L responsibility for external candidates
- Must be 100% certified in all workstations
- ServSafe certification required
- Ability to speak, read, and write effectively in English
- Excellent interpersonal and communication skills
- Strong analytical and organizational skills
- Valid driver’s license and insurance
- Working knowledge of personal computers and software
- Demonstrated integrity and ethical behavior
Job Duties
- Recruit, select, train, develop, and evaluate restaurant employees
- Monitor staffing levels and ensure effective training on workstations
- Identify and develop internal candidates for leadership positions
- Ensure execution of 'My Promise to You' and Service Profit Chain
- Maintain a friendly, fun, clean, and safe restaurant environment
- Motivate and inspire employees, recognize and reward performance
- Comply with labor laws and regulations
- Manage daily operations to ensure excellent guest service and food quality
- Respond to guest concerns and ensure positive resolutions
- Maintain a positive brand image
- Analyze operational and financial performance data
- Develop and implement action plans to increase sales and profits
- Monitor costs and adherence to budget
- Foster a culture of integrity, respect, and trust
- Serve as a role model and demonstrate ethical behavior
- Provide effective coaching, training, and employee development
- Handle conflict resolution calmly and effectively
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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