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Assistant Manager - Specialty Coffee -The Americana at Brand

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $64,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
EAP Resources

Job Description

Nordstrom, Inc. is a leading fashion specialty retailer renowned for providing exceptional customer service and high-quality products. Established over a century ago, Nordstrom has grown from a single store in Seattle to a nationwide chain recognized for its commitment to a customer-centric shopping experience and a strong company culture. The company operates across various retail channels, including department stores, online platforms, and the Nordstrom Rack off-price division, offering diverse fashion apparel, accessories, and beauty products. Nordstrom values its employees as its most important asset and strives to foster an inclusive and supportive work environment where team members can thrive and grow.

The position of Assistant Manager at Nordstrom is a dynamic leadership role combining elements of management and mentorship. This role is crucial in helping support and grow the team while ensuring exceptional customer service. The Assistant Manager will undergo an extensive Manager in Training program designed to cover all aspects of running a successful retail unit. The key responsibilities include hiring, training, motivating, and managing a team of professionals dedicated to serving customers with excellence. The role requires the ability to support operational success by maintaining productivity, adhering to company policies, optimizing costs, and upholding compliance standards. Additionally, this position demands excellent communication skills, basic accounting knowledge, and a passion for the fast-paced food and beverage sector within the retail space, specifically with an emphasis on coffee bar management experience.

Nordstrom offers a full-time employment opportunity with an annual pay range between $40,000 and $64,000, which may vary depending on location and individual qualifications. Eligible employees may also participate in performance-based incentive programs. The company offers comprehensive benefits, including retirement savings plans, medical, vision, dental, life, and disability insurance options, paid time off, and holidays. Nordstrom demonstrates its dedication to worker well-being through robust employee support systems and professional development programs.

This role encourages career advancement, with the Assistant Manager position serving as a stepping stone towards a full managerial role and beyond. Nordstrom emphasizes a flexible work schedule, a collaborative team environment, and a commitment to maintaining a positive workplace culture that nurtures talent and rewards hard work. Successful candidates will be proactive leaders eager to foster a motivated team that consistently delivers exceptional service in a competitive retail landscape. Nordstrom is also committed to equitable hiring practices and provides necessary accommodations to applicants with disabilities as part of its inclusive recruitment approach.

Overall, this Assistant Manager role is ideal for ambitious professionals looking to advance their career in retail management within a respected and well-established company. The position offers the unique blend of operational leadership, team development, and customer engagement, all within an environment dedicated to innovation, diversity, and employee success.

Job Requirements

  • High school diploma or equivalent
  • 2+ years coffee bar management experience
  • Food handler's card where applicable
  • Strong communication skills
  • Basic accounting knowledge
  • Ability to work a flexible schedule
  • Demonstrated leadership and team management skills

Job Qualifications

  • 2+ years coffee bar management experience
  • Strong written and verbal communication skills
  • Basic accounting skills
  • Ability to work a flexible schedule
  • Career ambitions in the fast-paced food and beverage industry
  • Possession of a food handler's card where required

Job Duties

  • Complete a comprehensive Manager in Training program that covers all aspects of running a successful unit
  • Hire, train, manage and motivate a crew of professionals to provide excellent customer service
  • Support unit success by maintaining customer satisfaction, complying with company procedures, maximizing productivity and minimizing costs
  • Communicate effectively with team members and guests
  • Ensure compliance with local and state food safety regulations
  • Manage scheduling and staff assignments to meet operational needs
  • Monitor financial performance and assist with budgeting and accounting tasks

Job Criteria

Experience

Mid Level (3-7 years)


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