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Assistant Manager - Specialty Coffee - Ala Moana

Job Overview

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Compensation

Salary
Range $34,500.00 - $56,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion retailer recognized for its commitment to exceptional customer service, quality products, and a premier shopping experience. Established over a century ago, Nordstrom has evolved into a respected brand with stores across the United States and Canada, offering a wide range of apparel, accessories, shoes, and beauty products. Known for its dedication to employee development and inclusive workplace culture, Nordstrom consistently ranks as one of the top companies to work for in retail. The company emphasizes innovation, teamwork, and customer satisfaction, which are core to its enduring success and growth.

The Assistant Manager role at Nordstrom is a unique leadership opportunity designed for individuals who are passionate about the fast-paced food and beverage industry and seek to advance their careers within a dynamic retail environment. This position involves a blend of empowering leadership and hands-on training, providing a comprehensive pathway to management. As an Assistant Manager, you will complete a rigorous Manager in Training program, guiding you through all the essential aspects of running a prosperous unit within Nordstrom. Your responsibilities will include hiring, training, and motivating a team of customer service professionals to deliver exceptional service consistently.

In this role, you will be instrumental in supporting the operational success of your unit by maintaining strong customer satisfaction, adhering to company policies, managing productivity, and controlling costs effectively. The position requires a flexible work schedule and the ambition to grow within the company. The ideal candidate is equipped with solid communication skills, a foundation in basic accounting, and prior management experience within coffee bar or similar food service settings.

Nordstrom offers a competitive salary range between $34,500 and $56,000 annually, dependent on location, experience, and job-related knowledge. Along with the compensation, the company provides robust benefits including medical, dental, vision, life insurance, disability insurance, retirement plans, paid time off, and employee assistance programs. Additionally, this role may be eligible for performance-based incentives and bonuses, further rewarding outstanding contributions.

As a member of the Nordstrom team, you will join a culture that values its people and invests in their future. The Assistant Manager position not only serves as a gateway to managerial roles but also as a stepping stone toward long-term career growth in the vibrant food and beverage sector within a renowned retail institution. Nordstrom values diversity and inclusivity, ensuring that all employees feel supported and empowered in their professional journeys.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in coffee bar or related food service management
  • Must be able to work flexible hours including evenings and weekends
  • Food handler's card as required by local and state laws
  • Strong leadership and interpersonal skills
  • Ability to manage and motivate a team
  • Excellent communication skills

Job Qualifications

  • Solid written and verbal communication skills
  • Basic accounting skills
  • 2+ years coffee bar management experience
  • Ability to work a flexible schedule
  • Career ambitions in the fast-paced food and beverage industry
  • Food handler's card where required by local and state regulations

Job Duties

  • Complete a comprehensive Manager in Training program that covers all aspects of running a successful unit
  • Hire, train, manage and motivate a team to consistently deliver excellent customer service
  • Support unit success by maintaining high customer satisfaction, complying with company procedures, controlling costs, and improving productivity
  • Ensure adherence to health and safety regulations including obtaining a food handler's card where required
  • Collaborate with other managers and staff to meet operational goals
  • Monitor daily operations and address any issues promptly
  • Foster a positive work environment that encourages team development and growth

Job Criteria

Experience

Mid Level (3-7 years)


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