Assistant Manager - Slim Chickens | Little Rock, AR (Chenal Parkway)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

The hiring establishment is a reputable restaurant operating within a highly competitive hospitality industry. As a customer-focused business, it is committed to delivering exceptional food quality, outstanding customer service, and maintaining strict standards of cleanliness and safety. The company prides itself on fostering a dynamic and engaging work environment where teamwork and communication are emphasized, supporting both employee growth and organizational success. With a focus on operational excellence, the restaurant implements standardized procedures and policies designed to ensure consistency in service and product offerings across all locations.

The Assistant Manager role is integral to achieving the restaurant's high standards and long-term goals. Reporting directly to the General Manager, the Assistant Manager leads restaurant operations and works closely with shift managers and crew members to ensure effective teamwork and seamless service delivery. This role is crucial in orchestrating daily activities, including food preparation, customer service, staff supervision, inventory management, and overall restaurant cleanliness. The Assistant Manager acts as a role model and leader, setting the tone for the restaurant's culture by promoting a positive and collaborative work atmosphere.

In addition to supervising day-to-day operations, this position requires the Assistant Manager to ensure compliance with company policies and regulatory requirements such as food safety and workplace safety laws. Responsibilities also include coaching and developing staff through training programs, managing staff schedules to optimize efficiency, and driving operational improvements that enhance customer satisfaction and profitability. The role involves hands-on involvement in food preparation and instructing team members on quality standards to uphold the brand’s reputation.

The Assistant Manager must possess strong leadership skills, decisiveness, and the ability to adapt to a fast-paced environment. Key tasks include resolving customer complaints promptly, maintaining accurate cash controls, conducting inventory counts, and submitting maintenance requests to ensure a safe and well-maintained facility. This position requires a proactive approach to identifying and addressing hazards, supporting a safe workplace, and maintaining a professional appearance and environment that invites customers to return.

Overall, this is an excellent opportunity for a motivated individual seeking a challenging leadership position within the restaurant industry. The Assistant Manager will gain valuable experience managing multiple facets of restaurant operations while contributing to the business’s success and customer loyalty. Employment types and salary details are typically discussed during the interview process and may vary depending on experience and location.

Job Requirements

  • High school diploma or G.E.D.
  • Driver’s license, a good driving record, and access to a vehicle
  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Strong problem solving and decision-making skills
  • Ability to make good decisions and adapt to changing situations
  • Good computer skills including being proficient in Word and Excel
  • Ability to learn and use other software as required
  • Managerial, supervisory, leadership, and customer service experience

Job Qualifications

  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Strong problem solving and decision-making skills
  • Ability to make good decisions and adapt to changing situations
  • Good computer skills including being proficient in Word and Excel
  • Ability to learn and use other software as required
  • Managerial, supervisory, leadership, and customer service experience
  • High school diploma or G.E.D.
  • Driver’s license, a good driving record, and access to a vehicle

Job Duties

  • Be competent working and coaching in all positions within the restaurant
  • Direct all the members of subordinate staff and hold them accountable
  • Supervise and help prepare food that meets or exceeds the brand’s standards
  • Resolve complaints from customers and report issues or incidents to supervisors
  • Ensure the restaurant is opened and closed on time
  • Maintain a clean restaurant that meets or exceeds company standards
  • Ensure the restaurant is following proper cash procedures as outlined in the handbook
  • Foster a safe working environment that complies with company policies, any applicable laws, and common sense
  • Immediately report all hazards directly to your supervisor and the company’s Operating Partner as needed
  • Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others
  • Develop crew members using the company’s training procedures
  • Use shift plan to organize and manage the crew during the shift
  • Treat all others with respect and follow the company handbook and policies when dealing with subordinates
  • Monitor product quality during shift by talking to customers during walk-throughs and when working off-line
  • Monitor product quality by managing crew performance and providing specific and timely feedback
  • Monitor services times and focus on increasing efficiency and lowering speed of service
  • Train crew to respond promptly to customer needs
  • Train crew in customer courtesy
  • Train crew to maintain store cleanliness during shift
  • Follow and evaluate store cleaning plan
  • Assist other store managers in executing crew orientation and general training process
  • Assist other store managers in training crew in new products
  • Cross train crew in various positions
  • Give specific training on problem areas as need (i.e. food cost)
  • Recommend high-performing crew to general manager for promotion to shift supervisors
  • Assist other managers in execution of all food safety procedures
  • Monitor inventory levels to ensure product availability & order products under direction of supervisor
  • Manage security of cash, supplies, and equipment during shifts
  • Follow store priorities set by the general manger
  • Ensure restaurant follows company policies for discounts and promotions
  • Drive deposits to the bank

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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