Assistant Manager - Room Operations

Marriott International, operating under the renowned Westin brand, is a global leader in the hospitality industry known for its dedication to guest satisfaction and employee well-being. Located at 1672 Lawrence St, Denver, Colorado, this establishment is a full-service hotel committed to providing outstanding guest experiences through superior service and innovative wellness programs. Marriott International prides itself on fostering an inclusive work environment that celebrates diversity and offers equal opportunities to all employees, irrespective of their background. With a strong corporate culture that values personal and professional growth, Marriott attracts passionate individuals eager to contribute to the hospitality field while advancing their careers.

This particular role is an entry-level management position within the Rooms Operations department, focusing on supporting daily operational functions that include Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. This full-time management role offers a competitive hourly wage ranging from $28.35 to $31.25 per hour and is bonus-eligible, reflecting the company’s commitment to rewarding high performance and dedication.

As a Rooms Operations Manager, the successful candidate will be responsible for assisting with all aspects of managing guest arrival and departure procedures, ensuring property cleanliness standards, and maintaining high levels of employee and guest satisfaction. The position requires coordinating with various departments to ensure the seamless operation of the hotel’s front desk, housekeeping, and ancillary services, creating an exceptional environment for guests and staff alike.

The role also involves administrative tasks such as running and reviewing operational reports, understanding and adhering to night audit and loss prevention procedures, and effectively scheduling and managing staff time and attendance. The Rooms Operations Manager supports the management of departmental budgets and controllable expenses, correlating room revenue management with overall property financial goals. This position is a critical link in enforcing company standards and operational policies that promote a safe, efficient, and pleasant hotel experience.

Hospitality professionals interested in this role should possess a strong understanding of hotel operational dynamics and a passion for guest service. Marriott International offers a professional platform where employees can engage in meaningful work that promotes well-being and encourages career advancement. Westin’s unique focus on wellness in hospitality emphasizes not only service excellence but also the importance of maintaining personal health and optimism, making this role ideal for individuals who value active, healthy lifestyles and a positive workplace environment.

Overall, this position provides a unique opportunity for motivated individuals to develop their management skills within a world-class hotel brand known for its excellent work environment and supportive culture. The Rooms Operations Manager plays a crucial role in delivering the Westin brand promise by ensuring operational excellence and memorable guest experiences at every level. By joining Marriott International's Westin team, employees become part of a global organization committed to their growth, well-being, and career fulfillment, all while making a tangible impact on guest satisfaction and hotel performance.