Assistant Manager - Room Operations

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences and fostering a supportive work environment for its employees. The JW Marriott brand, part of Marriott's luxury portfolio, features more than 100 exquisite properties located in gateway cities and distinctive resort destinations worldwide. JW Marriott emphasizes putting associates first, creating a community where coworkers share camaraderie, and offering opportunities for professional growth, holistic well-being, and true recognition. Marriott International is committed to equality, diversity, and inclusion, maintaining a non-discriminatory hiring policy, and supporting associates through comprehensive benefits and a welcoming work culture. This entry-level management position focuses on supporting the day-to-day operations of Rooms Operations, including Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The role is designed to facilitate smooth operations by assisting with guest arrival and departure procedures while ensuring property cleanliness standards are consistently met. The position requires close collaboration with employees, monitoring shift activities, managing productivity, and striving to enhance both guest and employee satisfaction. Additionally, the role involves contributing to budgetary management by supervising room revenue practices, analyzing occupancy reports, and managing departmental expenses to meet financial goals. The candidate will be responsible for opening and closing front desk and housekeeping shifts, completing shift checklists, and using room operations reports effectively. Understanding and operating department equipment, ensuring employee supplies and uniforms are available, and comprehending night audit procedures are also key components. This position plays a pivotal role in loss prevention compliance and employee scheduling while handling questions and concerns to maintain high operational standards. With an hourly pay range of $27.50 to $31.25, Marriott offers an extensive benefits package, including a bonus program, comprehensive health care benefits, a 401(k) plan with up to 5% company match, and an employee stock purchase plan at a 15% discount. Additional benefits extend to paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings accounts, flexible spending accounts, tuition assistance, and pre-tax commuter benefits. Marriott International fosters a culture of innovation, inclusivity, and dedication to exceeding guest expectations while supporting associates’ growth and satisfaction. Working with Marriott means being part of a global team committed to hospitality excellence and personal development. Joining JW Marriott means embracing a luxury environment where associates can thrive professionally and personally, delivering the "Wonderful Hospitality. Always." promise to guests and growing into the best version of themselves.