Job Overview

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Benefits

Operations excellence
Training and Development
Personal and career growth
Checkers and Rally's benefits and rewards
Compensation

Job Description

Checkers & Rally's is a renowned quick-service restaurant chain known for delivering quality food and exceptional service to its guests. With a long-standing reputation in the food industry, Checkers & Rally's operates numerous franchises, focusing on providing a dynamic, fast-paced environment where both guests and employees feel valued and appreciated. The company emphasizes community, teamwork, and excellence, establishing itself as a leader in the quick-service restaurant (QSR) segment. This establishment prioritizes customer satisfaction and strives to be the first choice for guests and employees alike, consistently working toward operational excellence and growth opportunities. As part of its commitment to continuous improvement, Checkers & Rally's offers comprehensive training programs, career growth potential, and a supportive work culture that fosters development and teamwork.

The role of Assistant Manager at Checkers & Rally's Riverdale Road location is a vital position on the Corporate Field Operations team. This opportunity focuses on supporting the General Manager in executing the restaurant plan by aiming for sales and profit goals, ensuring that company policies and procedures are executed effectively, and delivering outstanding guest and team member service. The Assistant Manager will play a pivotal role in building sales by promoting guest satisfaction and managing day-to-day restaurant operations. Responsibilities include escalating any concerns within the restaurant environment, assisting with the recruitment and hiring of capable team members, and ensuring that operational standards and policies are upheld during shifts. Furthermore, the Assistant Manager is tasked with training team members on company policies, procedures, and guest service standards, and providing regular feedback and coaching to boost team performance. Creating a safe, clean, and enjoyable workplace culture both for employees and guests is another key aspect of this role. This employment opportunity is ideal for candidates with a passion for leadership in a quick-service restaurant setting, who have strong interpersonal skills and a commitment to the core values of integrity, service, excellence, and courage to be bold and grow. Checkers & Rally’s offers attractive benefits and rewards, including medical and dental plans, recognition programs, and comprehensive compensation packages. Join Checkers & Rally’s and become part of a company dedicated to operational excellence and career advancement within the restaurant industry.

Job Requirements

  • High school diploma or general education degree (GED)
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the general manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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