Assistant Manager (Ranch Steakhouse Norman/FT) Safety Sensitive - Driving

Mathis Management is a reputable company known for operating a variety of hospitality and food service venues, including ranch-style restaurants that emphasize exceptional customer experience and efficient management. With a strong commitment to quality service and operational excellence, Mathis Management fosters an inclusive and dynamic work environment designed to promote growth and employee satisfaction. As an Equal Opportunity Employer, Mathis Management values diversity and supports compliance with all federal employment laws, ensuring a safe, fair, and supportive workplace for all its team members. The company offers competitive pay and a comprehensive benefits package, making it an attractive employer in the hospitality sector.

The Ranch Assistant Manager position at Mathis Management is an exciting opportunity for individuals passionate about restaurant operations and customer service within a ranch environment. This role is crafted for leaders who are adept at managing front-of-house (FOH) and back-of-house (BOH) operations simultaneously, ensuring a seamless dining experience for guests while maintaining the highest operational standards. As a Ranch Assistant Manager, you will be responsible for supervising staff, handling customer complaints, maintaining cleanliness and sanitation standards, and ordering and managing inventory efficiently. You will engage directly with customers to ensure their satisfaction and take immediate action to resolve any issues.

In this crucial leadership role, you will also coordinate employee schedules, conduct pre-shift meetings, and support hiring and training initiatives to retain a motivated and productive team. Your leadership will drive higher sales and improved operational efficiency by fostering a positive work environment. You will work closely with kitchen managers and other FOH managers to deliver a cohesive restaurant experience that aligns with the company’s policies and objectives. The work environment may require occasional exposure to heat, cold, and water, along with physical activity such as lifting, stooping, and walking. The role requires someone at least 21 years old with a valid driver’s license and a clean driving record. Candidates must have a management background and obtain an Oklahoma liquor license to be eligible.

This full-time position offers a dynamic, fun working environment where employees enjoy a range of benefits including health, dental and vision insurance, 401K matching, paid vacation, and employee discounts. The Ranch Assistant Manager will play a pivotal role in ensuring that each dining event is welcoming and memorable for customers, ultimately encouraging repeat business and community goodwill. If you thrive in a fast-paced leadership role and have a passion for operational excellence and customer service, this job provides a perfect platform for advancing your career in the hospitality industry.