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Assistant Manager (Ranch Steakhouse Norman/FT) Safety Sensitive - Driving
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Life insurance
Paid vacation
Employee Discounts
Job Description
Mathis Management is a reputable company known for operating a variety of hospitality and food service venues, including ranch-style restaurants that emphasize exceptional customer experience and efficient management. With a strong commitment to quality service and operational excellence, Mathis Management fosters an inclusive and dynamic work environment designed to promote growth and employee satisfaction. As an Equal Opportunity Employer, Mathis Management values diversity and supports compliance with all federal employment laws, ensuring a safe, fair, and supportive workplace for all its team members. The company offers competitive pay and a comprehensive benefits package, making it an attractive employer in the... Show More
Job Requirements
- Management experience required
- Oklahoma liquor license required
- must be at least 21 years of age with a valid driver's license with no more than 2 traffic violations or 1 chargeable accident within the past three years
- ability to communicate effectively with team members
- positive attitude when working with customers
- knowledge of employment and safety procedures
- knowledge of food safety practices
Job Qualifications
- Management experience
- knowledge of employment and safety procedures
- knowledge of food safety practices
- ability to communicate effectively with team members
- positive attitude when working with customers
- Oklahoma liquor license
- valid driver license
- must be at least 21 years old
Job Duties
- Provide level of service which ensures customers return
- handle customer requests and complaints professionally
- create and maintain a restaurant environment which invites and welcomes customers to the restaurant
- comply with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives
- effectively manage employee turnover
- provide a positive working environment and handle employment issues appropriately
- work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs
- ensure food facilities are kept clean, sanitary, and well maintained
- manage and motivate staff to increase sales and ensure efficiency
- training of all FOH staff
- weekly ordering of supplies
- monthly inventory
- respond to customer complaints and comments
- daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc
- walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
- resolve staff questions, coordinate workflow, assist with hiring of employees
- prepare staff schedules
- monitor employee schedules and hours
- enforce all company policies and procedures
- perform daily pre-shift meetings
- maintain an accurate and efficient inventory and cost
- schedule equipment repair
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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