Job Overview
Employment Type
Full-time
Benefits
quarterly incentive bonus program
Paid Time Off
paid volunteer day per year
Merchandise discount
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Associate assistance program
paid parental and adoption leave
401(k) Savings Plan with Company Match
Training and Development
Opportunities for career advancement
a global team of people who'll celebrate you for being YOU
Job Description
Abercrombie & Fitch Co. (A&F Co.) is a renowned global, digitally led omnichannel specialty retailer delivering high-quality apparel and accessories to a diverse clientele ranging from kids to millennials. The company operates a family of brands including Abercrombie and Hollister, each with a strong dedication to crafting products that combine enduring quality with exceptional comfort. These offerings are tailored to meet the specific lifestyle needs of their customers as they navigate their personal journeys of identity and self-expression. With a broad international footprint, Abercrombie & Fitch Co. operates physical stores across North America, Europe, Asia, and the Middle East, complemented by dynamic e-commerce platforms such as abercrombie.com, abercrombiekids.com, and hollisterco.com. This global presence showcases the company’s commitment to accessible fashion that resonates across various cultures and demographics.
The Assistant Manager role at Abercrombie & Fitch Co. is a dynamic and integral position that blends business strategy, operational excellence, creative input, and people leadership to drive store performance. This role involves a pivotal leadership capacity where assistant managers are tasked with analyzing sales data and business trends to implement strategies that elevate sales results and ensure an exceptional customer service experience. In addition to overseeing daily operational workflows like store opening and closing routines, assistant managers play a crucial role in ensuring all store processes are optimized for efficiency.
Creativity is a key component of this position; assistant managers contribute to the visual merchandising of the store by updating floor sets, providing styling recommendations, and sharing extensive product knowledge with both customers and staff. They are also vital in talent management by leading recruitment initiatives, conducting staff training sessions, fostering team engagement, and promoting individual development. A philosophy of internal promotion is deeply embedded within the company's culture, offering Assistant Managers a promising career trajectory toward future leadership roles within the store organization.
Prospective candidates should expect to embody the brand’s values and company culture consistently, showing up every day with a positive and proactive attitude. The role is ideal for individuals who thrive in fast-paced retail environments and who are driven by results, continuous learning, and the development of others. Abercrombie & Fitch Co. supports its team members with various benefits, including incentive bonuses, comprehensive insurance plans, paid time off, volunteer opportunities, and professional growth programs, all designed to enhance the work-life balance and career progression of its associates.
The Assistant Manager role at Abercrombie & Fitch Co. is a dynamic and integral position that blends business strategy, operational excellence, creative input, and people leadership to drive store performance. This role involves a pivotal leadership capacity where assistant managers are tasked with analyzing sales data and business trends to implement strategies that elevate sales results and ensure an exceptional customer service experience. In addition to overseeing daily operational workflows like store opening and closing routines, assistant managers play a crucial role in ensuring all store processes are optimized for efficiency.
Creativity is a key component of this position; assistant managers contribute to the visual merchandising of the store by updating floor sets, providing styling recommendations, and sharing extensive product knowledge with both customers and staff. They are also vital in talent management by leading recruitment initiatives, conducting staff training sessions, fostering team engagement, and promoting individual development. A philosophy of internal promotion is deeply embedded within the company's culture, offering Assistant Managers a promising career trajectory toward future leadership roles within the store organization.
Prospective candidates should expect to embody the brand’s values and company culture consistently, showing up every day with a positive and proactive attitude. The role is ideal for individuals who thrive in fast-paced retail environments and who are driven by results, continuous learning, and the development of others. Abercrombie & Fitch Co. supports its team members with various benefits, including incentive bonuses, comprehensive insurance plans, paid time off, volunteer opportunities, and professional growth programs, all designed to enhance the work-life balance and career progression of its associates.
Job Requirements
- Bachelor’s degree or one year of supervisory experience in a customer-facing role
- Maintain a strong customer focus
- Knowledge of current fashion trends
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills
- Team building and ability to coach others
- Take initiative and demonstrate confidence
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Ability to show up in a fast-paced and challenging environment
Job Qualifications
- Bachelor’s degree or one year of supervisory experience in a customer-facing role
- Knowledge of current fashion trends
- Strong communication and interpersonal skills
- Team building and ability to coach others
- Ability to take initiative and demonstrate confidence
- Detail-oriented with ability to balance multiple tasks
- Proactive thinker engaged in applied learning
- Ability to thrive in fast-paced and challenging environment
Job Duties
- Perform opening and closing routines
- Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations
- Conduct staffing and scheduling operations and payroll management
- Train and develop the non-management staff
- Demonstrate product knowledge and brand awareness, while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets and perform inventory control
- Operate register/point of sale systems
- Fulfill OMNI channel orders
- Represent the brand and exemplify company culture and values
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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