Assistant Manager-Operations Rms-F&B-Evt(NE)(FO)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.37 - $35.58
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional Development
Job Description
Renaissance Arlington Capital View Hotel, located at 2800 Potomac Ave, Arlington, Virginia, is a vibrant and dynamic hospitality establishment renowned for delivering exceptional guest experiences within the luxurious Renaissance Hotels portfolio under Marriott International. This full-service hotel is committed to providing outstanding hotel accommodations and services across multiple departments including Rooms and Guest Services Operations, Food and Beverage, and Event Operations. Guests at Renaissance Arlington Capital View enjoy access to well-appointed rooms, excellent dining options including restaurants, bars, and lounges, as well as top-notch event hosting facilities, making it a preferred destination for both leisure and business travelers in the Arlington area.
The Renaissance Arlington Capital View Hotel prides itself on fostering a culture that embraces diversity and inclusion, ensuring equal employment opportunities for all qualified individuals. As part of Marriott International, it supports an environment where the unique backgrounds of associates are valued and celebrated, highlighting its commitment to non-discrimination and creating a supportive workplace.
We are currently seeking a seasoned Hotel Operations Manager to join our management team. This generalist management role involves supporting and overseeing multiple departments to maintain seamless hotel operations and exceptional guest satisfaction. The role primarily supports Front Desk operations (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (covering Restaurants, Bar/Lounge, and Room Service), as well as Event Operations (comprising Event Services, Banquets, and Event Technology).
The Hotel Operations Manager will coordinate labor scheduling and lead shifts across various departments based on property requirements. This person will be accountable for directing daily team activities including guest arrival and departure procedures, supporting food and beverage operations, and overseeing the setup and execution of meetings and events in accordance with established standards and guest expectations. The role requires conducting guest room inspections, providing operational feedback, and ensuring event operations teams meet desired quality standards.
In addition to operational responsibilities, this management position involves supporting compliance with brand standards and legal obligations while fostering an environment that emphasizes motivation, empowerment, teamwork, and continuous improvement. The Hotel Operations Manager will communicate performance expectations, conduct staff training, and assist senior managers with financial and administrative duties. By actively participating in meetings and decision-making processes, this role strives to enhance guest and employee satisfaction, optimize financial results, and uphold the hotel's reputation for excellence.
Ideal candidates will bring a solid background in hospitality management with at least two years of experience in food and beverage, culinary, guest services, front desk, housekeeping, or related sectors. A high school diploma or GED is required, with preference for candidates holding a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field. Proven skills in shift running, scheduling, performance management, problem-solving, and day-to-day operational leadership are highly desirable.
This is a full-time management position based onsite at the Renaissance Arlington Capital View Hotel with an hourly pay range of $28.37 to $35.58, and eligibility for bonuses. Candidates must have robust interpersonal and communication skills to effectively lead and influence teams, promote sound business decisions, and model integrity throughout their work.
Joining Renaissance Hotels means becoming part of a global brand recognized for its spirit of discovery and delivering memorable travel experiences. As a Hotel Operations Manager, you will have the opportunity to contribute to a unique culture that values the adventurous spirit of its guests and employees alike. If you are passionate about hospitality and eager to grow your career in a stimulating and supportive environment, we invite you to explore this exciting opportunity where you can belong to an amazing global team and become the best version of yourself.
The Renaissance Arlington Capital View Hotel prides itself on fostering a culture that embraces diversity and inclusion, ensuring equal employment opportunities for all qualified individuals. As part of Marriott International, it supports an environment where the unique backgrounds of associates are valued and celebrated, highlighting its commitment to non-discrimination and creating a supportive workplace.
We are currently seeking a seasoned Hotel Operations Manager to join our management team. This generalist management role involves supporting and overseeing multiple departments to maintain seamless hotel operations and exceptional guest satisfaction. The role primarily supports Front Desk operations (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (covering Restaurants, Bar/Lounge, and Room Service), as well as Event Operations (comprising Event Services, Banquets, and Event Technology).
The Hotel Operations Manager will coordinate labor scheduling and lead shifts across various departments based on property requirements. This person will be accountable for directing daily team activities including guest arrival and departure procedures, supporting food and beverage operations, and overseeing the setup and execution of meetings and events in accordance with established standards and guest expectations. The role requires conducting guest room inspections, providing operational feedback, and ensuring event operations teams meet desired quality standards.
In addition to operational responsibilities, this management position involves supporting compliance with brand standards and legal obligations while fostering an environment that emphasizes motivation, empowerment, teamwork, and continuous improvement. The Hotel Operations Manager will communicate performance expectations, conduct staff training, and assist senior managers with financial and administrative duties. By actively participating in meetings and decision-making processes, this role strives to enhance guest and employee satisfaction, optimize financial results, and uphold the hotel's reputation for excellence.
Ideal candidates will bring a solid background in hospitality management with at least two years of experience in food and beverage, culinary, guest services, front desk, housekeeping, or related sectors. A high school diploma or GED is required, with preference for candidates holding a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field. Proven skills in shift running, scheduling, performance management, problem-solving, and day-to-day operational leadership are highly desirable.
This is a full-time management position based onsite at the Renaissance Arlington Capital View Hotel with an hourly pay range of $28.37 to $35.58, and eligibility for bonuses. Candidates must have robust interpersonal and communication skills to effectively lead and influence teams, promote sound business decisions, and model integrity throughout their work.
Joining Renaissance Hotels means becoming part of a global brand recognized for its spirit of discovery and delivering memorable travel experiences. As a Hotel Operations Manager, you will have the opportunity to contribute to a unique culture that values the adventurous spirit of its guests and employees alike. If you are passionate about hospitality and eager to grow your career in a stimulating and supportive environment, we invite you to explore this exciting opportunity where you can belong to an amazing global team and become the best version of yourself.
Job Requirements
- High school diploma or GED
- minimum 2 years experience in hospitality-related roles
- ability to work full-time onsite at Renaissance Arlington Capital View Hotel
- strong leadership and communication skills
- availability to manage various shifts and departments as needed
- knowledge of OSHA regulations
- familiarity with hospitality standards and brand compliance
- ability to handle guest issues professionally
- capacity to manage financial and operational metrics
- must be bonus eligible
- ability to work collaboratively in a team environment
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- Experience running a shift, scheduling, performance management, problem solving, running day-to-day operation, hospitality skills
- knowledge of OSHA regulations
- ability to lead, influence and encourage team members
- understanding of beverage control and inventory management
- strong interpersonal and communication skills
- ability to manage budgets and financial reports
- knowledge of hotel operations across multiple departments
- adept at training and developing staff
- proficiency in handling guest complaints and ensuring customer satisfaction
Job Duties
- Leads daily front desk, housekeeping, or guest services shift operations
- assists in supervising an effective inspection program for all guestrooms and public space
- attends all pertinent meetings
- encourages and builds mutual trust, respect, and cooperation among team members
- performs all duties at the front desk as necessary
- supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures
- supports all areas of the front office in the absence of the front office or front desk manager
- opens and closes restaurant, bar, or food and beverage outlet shifts
- supervises operations for all related areas in the absence of director or manager
- adheres to and reinforces all standards, policies, and procedures
- assists in maintaining inventory of function room amenities and other controllable supplies
- leads shifts and actively participates in servicing events
- manages departmental inventories and assets including par levels and maintenance of equipment
- assists with employee performance appraisal process and training
- participates in the management of departmental controllable expenses to achieve or exceed budgeted goals
- handles guest problems and complaints
- manages to achieve or exceed budgeted financial goals
- communicates performance expectations and trains staff
- participates in meetings communicating departmental goals
- exercises leadership by example and promotes sound financial and business decision making
- ensures compliance with all local, state, and federal beverage and liquor laws
- schedules employees to ensure shift coverage and meet business demands
- understands night audit procedures and utilizes reports as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
