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Assistant Manager of Restaurant Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $67,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee assistance program

Job Description

Gene's Bistro is a vibrant and energetic full-service restaurant located within Chicago Midway International Airport, offering travelers an authentic Chicago game-day dining experience. As a key part of SSP America, a global leader in airport hospitality, Gene's Bistro is committed to providing excellent culinary offerings and outstanding customer service in a fast-paced airport environment. The establishment prides itself on creating a welcoming atmosphere where guests can enjoy high-quality food and beverages, while benefiting from efficient and friendly service that reflects the rich culture of Chicago. The restaurant serves a diverse clientele, including frequent travelers, tourists, and business professionals, making it... Show More

Job Requirements

  • high school diploma or equivalent
  • 2 plus years of restaurant management experience
  • knowledge of food safety standards such as HACCP or ServSafe
  • experience managing labor costs and expenses
  • strong leadership and communication skills
  • ability to work flexible shifts including early mornings, evenings, and weekends
  • ability to handle fast-paced environment

Job Qualifications

  • 2 plus years of restaurant management experience in full-service or high-volume dining
  • 1 plus year of back-of-house or kitchen leadership preferred
  • experience in leading teams, managing labor costs, and controlling expenses
  • knowledge of food safety standards such as HACCP or ServSafe
  • strong communication and leadership abilities
  • willingness to work flexible shifts including early mornings, evenings, and weekends

Job Duties

  • Oversee daily restaurant operations including opening, peak service, and closing activities
  • coach, develop, and schedule team members to ensure ongoing guest satisfaction
  • maintain exceptional food quality, presentation, and cleanliness standards
  • ensure compliance with all health, safety, and sanitation regulations
  • manage inventory, ordering, and cost control processes
  • supervise cash handling and ensure accurate reporting
  • address guest concerns promptly and professionally
  • foster a positive team culture centered on accountability and performance excellence

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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