Assistant Manager of Restaurant Operations

Naperville, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $64,000.00 - $67,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) with Company Match

Paid Time Off

Employee assistance program

Job Description

Gene's Bistro is a vibrant and energetic full-service restaurant located within Chicago Midway International Airport, offering travelers an authentic Chicago game-day dining experience. As a key part of SSP America, a global leader in airport hospitality, Gene's Bistro is committed to providing excellent culinary offerings and outstanding customer service in a fast-paced airport environment. The establishment prides itself on creating a welcoming atmosphere where guests can enjoy high-quality food and beverages, while benefiting from efficient and friendly service that reflects the rich culture of Chicago. The restaurant serves a diverse clientele, including frequent travelers, tourists, and business professionals, making it a dynamic and exciting place to work.

The Assistant Manager of Restaurant Operations at Gene's Bistro plays a crucial role in partnering with the General Manager to oversee daily restaurant activities. This position involves leading a team of dedicated hospitality professionals to deliver an exceptional guest experience characterized by speed, quality, and friendliness. The Assistant Manager is responsible for supporting the operational success of the restaurant, focusing on team development, maintaining high standards of food quality and cleanliness, and ensuring compliance with health and safety regulations. This role demands strong leadership, organizational skills, and a hands-on approach to managing the restaurant floor during busy service periods. The ideal candidate thrives in a high-volume setting, enjoys working collaboratively with team members, and is passionate about driving operational excellence and guest satisfaction.

Offering a competitive base salary ranging from $64,000 to $67,000 annually plus bonuses, Gene's Bistro values its employees by providing comprehensive benefits such as health, dental, vision, and life insurance, as well as a 401(k) plan with company matching, paid time off, and an employee assistance program. This role requires availability for flexible scheduling, including early mornings, evenings, and weekends, to meet the demands of airport operation hours. Joining Gene's Bistro means becoming part of a respected brand within SSP America, known for its opportunities for career growth and commitment to diversity and inclusion. This is an excellent opportunity for culinary and hospitality professionals seeking to elevate their careers in a bustling and rewarding environment at one of Chicago's busiest travel hubs.

Job Requirements

high school diploma or equivalent
2 plus years of restaurant management experience
knowledge of food safety standards such as HACCP or ServSafe
experience managing labor costs and expenses
strong leadership and communication skills
ability to work flexible shifts including early mornings, evenings, and weekends
ability to handle fast-paced environment

Job Qualifications

2 plus years of restaurant management experience in full-service or high-volume dining
1 plus year of back-of-house or kitchen leadership preferred
experience in leading teams, managing labor costs, and controlling expenses
knowledge of food safety standards such as HACCP or ServSafe
strong communication and leadership abilities
willingness to work flexible shifts including early mornings, evenings, and weekends

Job Duties

Oversee daily restaurant operations including opening, peak service, and closing activities
coach, develop, and schedule team members to ensure ongoing guest satisfaction
maintain exceptional food quality, presentation, and cleanliness standards
ensure compliance with all health, safety, and sanitation regulations
manage inventory, ordering, and cost control processes
supervise cash handling and ensure accurate reporting
address guest concerns promptly and professionally
foster a positive team culture centered on accountability and performance excellence