Assistant Manager of Operations

The Quail is a prestigious hotel located in the picturesque Carmel Valley, California. Renowned for its luxurious accommodations and exceptional service, The Quail offers an unparalleled hospitality experience to its guests. As a distinguished establishment in the hospitality industry, it combines a serene environment with world-class amenities, including exquisite dining, golf services, and comfortable lodging. The hotel is committed to excellence, fostering a dynamic and supportive work culture that encourages professional growth and development for its team members. Working at The Quail presents a unique opportunity to engage with a well-established brand that prioritizes both guest satisfaction and employee well-being.

We are currently seeking an Assistant Manager of Operations to join our outstanding Rooms Department. This role is pivotal in ensuring the smooth operation of lodge facilities, overseeing both the Front Office and Housekeeping departments. The Assistant Manager of Operations will play a critical role in staffing management, payroll oversight in line with budgetary guidelines, and maintaining consistent quality of service to guarantee superior guest experiences. This position offers a competitive salary range of $70,304.00 to $72,500.00 and presents opportunities for career advancement within a supportive hospitality environment.

As an Assistant Manager of Operations at The Quail, you will be entrusted with the responsibility of supervising daily lodge operations while fostering a culture of excellence and teamwork. Your leadership will ensure that guest issues, such as billing discrepancies and housekeeping concerns, are resolved with tact and courtesy. You will collaborate with your team to maintain optimal staffing levels and control payroll expenses efficiently. Our commitment to exceptional customer service requires you to uphold the highest standards to ensure that every guest leaves with a memorable experience.

This role is ideal for individuals who possess a passion for hospitality, strong organizational skills, and the flexibility to work various shifts, including nights, weekends, and holidays. Beyond operational management, you will enjoy exclusive employee benefits, including medical coverage, and discounts on lodging, golf, and dining, enhancing your overall employment experience at The Quail. By joining our team, you become part of a prestigious community dedicated to delivering excellence every day, both to our guests and employees alike.