Assistant Manager of Food & Beverage Operations

Montage International is a prestigious luxury hotel management company renowned for delivering exceptional service and refined experiences to its guests worldwide. With a portfolio of distinctive resorts and hotels, Montage International prides itself on its commitment to quality, attention to detail, and personalized guest interactions. The company's establishments are characterized by upscale accommodations, elegant dining options, and thoughtful amenities designed to create memorable visits for every guest. As part of Montage International's dedication to excellence, the company fosters a culture of hospitality and professionalism among its team members, ensuring a work environment that values growth and collaborative success.

This role is focused on supervising and enhancing guest interactions within the dining outlet of a Montage International property. The successful candidate will play a critical role in ensuring the smooth operation of the dining experience, directly contributing to guest satisfaction through proactive engagement and leadership. They will circulate on the outlet floor, serve as the point of contact for any guest concerns, and strive to create WOW moments that exceed expectations. Supervisory responsibilities include overseeing the dining room setup, managing seating rotations, and assisting with scheduling and coordination of the greeters, servers, and attendants. The role also includes conducting pre-meal meetings to brief the team and participating in ongoing training to maintain high standards. This position demands excellent communication skills, leadership ability, and a passion for delivering exceptional customer service. Employment type and salary specifics may vary by property, emphasizing the candidate's alignment with Montage International’s luxury service standards and operational protocols.