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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Job Description
Our company is a well-established hospitality business committed to delivering exceptional guest experiences through dedicated service and a welcoming atmosphere. With a passion for excellence and a strong focus on customer satisfaction, our company prides itself on maintaining high standards in both employee performance and operational efficiency. We understand the importance of leadership roles in shaping the overall guest experience and ensuring smooth day-to-day operations.
The Assistant Manager position plays a crucial role within our organization, serving as a fundamental leader who interacts directly with both guests and employees. In this role, you will be responsible for maintaining quali... Show More
The Assistant Manager position plays a crucial role within our organization, serving as a fundamental leader who interacts directly with both guests and employees. In this role, you will be responsible for maintaining quali... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years of supervisory or management experience in a hospitality or customer service environment
- excellent communication skills
- ability to work flexible hours including weekends and holidays
- strong leadership abilities
- proficiency in basic computer applications
Job Qualifications
- Previous experience in a leadership or supervisory role
- strong communication and interpersonal skills
- proven ability to train and develop employees
- knowledge of company policies and service standards
- problem-solving and conflict resolution skills
- ability to lead and motivate a team
Job Duties
- Ensure customer satisfaction and quality control
- train and develop employees according to company policies
- oversee daily service operations
- resolve guest issues effectively and efficiently
- cover managerial duties during the absence of the Manager
- maintain compliance with company standards
- support the Manager in operational projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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