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Assistant Manager - Kitchen - #835

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.50
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Dental Insurance
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Parental leave

Job Description

Sheetz is a renowned convenience store chain known for its exceptional service, extensive menu offerings, and commitment to excellence. As a leader in the retail and foodservice industry, Sheetz operates numerous locations, providing customers with fresh food, beverages, and convenience products around the clock. With a focus on innovation, customer satisfaction, and employee development, Sheetz has built a reputation for delivering top-notch experiences in each store. The company emphasizes growth opportunities, competitive compensation, and a supportive work environment for its team members.

The role of Kitchen Assistant Manager at Sheetz is a dynamic and integral position designed for professionals who thrive in fast-paced environments and possess a keen eye for detail. This role is essential in orchestrating the kitchen operations and ensuring every food order meets the highest standards of quality and service. The Kitchen Assistant Manager acts as the key support to the Store Manager by overseeing food preparation, inventory management, staff scheduling, and day-to-day kitchen activities. This position offers a unique leadership opportunity for individuals eager to gain experience managing a food service program within a busy retail environment.

As a Kitchen Assistant Manager, you will be responsible for maintaining smooth kitchen operations during your shift and ensuring that all products, from food to customer service, are delivered flawlessly. The position requires proactive management of staffing levels, product quality, and work-family compliance with Sheetz policies. You're not only expected to manage but also to lead by example, addressing customer complaints, guiding team members in recipe adherence, portion control, and product rotation to uphold the Sheetz standard.

This role comes with competitive pay, including an additional premium for overnight shifts worked from 10 pm to 6 am. The full-time employment status ensures stability and benefits, with further incentives such as quarterly employee bonuses based on company performance, ample paid time off, parental leave, and comprehensive healthcare coverage. The company also supports employee growth through tuition reimbursement and limitless professional development opportunities.

Joining Sheetz as a Kitchen Assistant Manager means becoming part of a company that values leadership, teamwork, and customer satisfaction. You will gain hands-on experience in retail food service management, enhance your skills in inventory and cost control, and have a significant impact on the store’s success. The job is challenging but rewarding, offering a path to further advancement within the organization. Whether you are looking to develop your managerial skills or advance your career in the foodservice industry, this role provides a solid foundation and an engaging work environment.

Job Requirements

  • High School Diploma or GED
  • Experience supervising staff in fast food, restaurant, retail or convenience setting
  • ServeSafe certification
  • Ability to manage kitchen operations and staff
  • Strong communication and leadership skills
  • Availability to work overnight shifts
  • Commitment to maintaining compliance with company policies

Job Qualifications

  • High School Diploma or GED required
  • Two-year degree in a business related field preferred
  • Successful completion of certification testing as needed
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Duties

  • Back-up the Store Manager by giving your thoughts on recruitment, selection, training, and performance management of your store work family
  • Provide input into scheduling
  • Handle customer questions, complaints and concerns timely
  • Keep an eye on work family compliance with Sheetz policies, procedures and programs
  • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • Call the shots in the kitchen on recipes, proper portioning, and product rotation
  • Create build-to’s and follow up on orders and store organization
  • Keep the goods stocked by managing inventory and identifying waste elimination opportunities
  • Impact cost savings by monitoring waste, expense and variance
  • Oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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