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Assistant Manager - Kitchen - #835

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.50
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Work Schedule

Flexible
Night Shifts
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Benefits

Quarterly bonus
competitive salary
Paid Time Off
Parental leave
401k Match
employee stock ownership
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
snack discounts

Job Description

Sheetz is a leading convenience store chain known for its commitment to quality, innovation, and customer satisfaction. Established as a staple in the convenience store industry, Sheetz offers a wide range of food and beverage products, fueling and serving millions of customers every day. The company prides itself on providing exceptional customer experiences, a dynamic work environment, and opportunities for professional growth. Sheetz operates numerous locations across several states, focusing on fresh food offerings, convenience, and superior service. Their culture encourages team collaboration, career development, and employee well-being, making Sheetz a sought-after employer in the retail foodservice sector.

The role of Kitchen Assistant Manager at Sheetz is integral to the success of the store’s food service operations. This position offers a busy but highly rewarding work environment, where attention-to-detail and leadership skills are crucial. The Kitchen Assistant Manager acts as the operational backbone behind the scenes, ensuring that every aspect of kitchen execution runs smoothly and efficiently. The person in this role is responsible for maintaining proper kitchen staffing, overseeing food preparation, and ensuring excellent customer service standards are met in the foodservice area.

In addition to supporting the kitchen operations, this role also involves stepping into leadership responsibilities in the absence of the Store Manager. This includes managing recruitment, training, scheduling, and performance management of the kitchen team. The Kitchen Assistant Manager plays a critical role in maintaining product quality and consistency by overseeing recipe adherence, proper portioning, and product rotation. Inventory management and waste reduction strategies are key parts of the daily duties, aiming to drive cost savings and operational efficiency. The position also involves following up on customer feedback and quality assurance audits to continually improve the customer experience.

Sheetz values its employees highly and offers a competitive benefits package including quarterly bonuses tied to company performance, competitive salary, ample paid time off, parental leave, 401k matching, employee stock ownership, tuition reimbursement, and comprehensive medical, dental, and vision coverage. Additionally, employees benefit from snack discounts and limitless opportunities for professional development and career advancement within the company.

This role requires someone who thrives in a fast-paced environment, possesses strong leadership capabilities, and has a passion for delivering excellence in food service operations. If you enjoy managing a team, ensuring quality and operational excellence, and making meaningful contributions to a well-established brand, the Kitchen Assistant Manager position at Sheetz is an excellent opportunity to grow your career in the convenience store industry.

Job Requirements

  • High school diploma or GED
  • two-year degree in a business related field preferred
  • one year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • any other legally required certification
  • strong attention to detail
  • ability to manage multiple tasks in a fast-paced environment
  • excellent leadership and communication skills

Job Qualifications

  • High School Diploma or GED
  • two-year degree in a business related field preferred
  • successful completion of certification testing as needed
  • one year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • any other legally required certification

Job Duties

  • Back-up the Store Manager by giving input on recruitment, selection, training, and performance management of store staff
  • provide input into scheduling
  • handle customer questions, complaints, and concerns timely
  • ensure staff compliance with Sheetz policies, procedures, and programs
  • follow-up with responses from customer service shops, QA audits, secret shops, and SMG surveys
  • manage kitchen operations regarding recipes, proper portioning, and product rotation
  • create build-to’s and follow up on orders and store organization
  • manage inventory and identify waste elimination opportunities
  • monitor waste, expense, and variance for cost savings
  • oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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