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Assistant Manager - Kitchen - #835

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $1.50
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Work Schedule

Night Shifts
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Benefits

Quarterly bonus
competitive salary
Paid Time Off
Parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical insurance
Vision Insurance
Dental Insurance
snack discounts

Job Description

Sheetz is a leading convenience store and coffee shop chain renowned for its commitment to quality service and innovative food offerings. With a strong presence across multiple states, Sheetz has built a reputation for delivering exceptional customer experiences and fostering a positive workplace culture. The company values its employees and provides ample opportunities for professional growth, competitive salaries, and comprehensive benefits. Sheetz prides itself on maintaining high standards in both customer service and operational excellence, making it an attractive place to build a rewarding career.

The Kitchen Assistant Manager role at Sheetz is a vital position designed for individuals with great attention to detail and leadership capability. This role requires managing the kitchen operations to ensure every food and beverage order is executed perfectly. While customers might perceive food and drinks as simply appearing effortlessly, the Kitchen Assistant Manager works behind the scenes to coordinate staffing, inventory, food preparation, and overall kitchen management. The role is fast-paced and demanding but equally rewarding as it directly contributes to Sheetz's success by upholding food quality and customer satisfaction standards.

In this role, the Kitchen Assistant Manager acts as an extension of the Store Manager, taking on the responsibility of leading the food service program, including inventory control, food production, promotional activities, and sales initiatives. The position also involves stepping into the Store Manager's role when absent, making leadership qualities and operational knowledge essential. The Kitchen Assistant Manager is tasked with ensuring compliance with company policies, addressing customer inquiries and complaints, and continually driving cost-saving measures by managing waste and expenses effectively.

Sheetz supports its employees by offering quarterly bonuses based on company performance, competitive salaries, generous paid time off, parental leave, 401k matching, employee stock ownership, and comprehensive medical, dental, and vision coverage. The company also emphasizes professional development by providing tuition reimbursement and opportunities for growth within the organization. Additional perks such as snack discounts enhance the workplace environment.

Moreover, the position includes an added wage premium of $1.50 per hour for overnight shifts between 10 PM and 6 AM, recognizing the challenges and importance of these hours in maintaining seamless operations. The Kitchen Assistant Manager contributes significantly to maintaining Sheetz’s high standards and delivering the impeccable service the brand is known for. Joining Sheetz as a Kitchen Assistant Manager provides a unique opportunity to combine leadership, operational management, and customer service in a dynamic retail food environment.

Job Requirements

  • High School Diploma or GED required
  • Two-year degree in a business related field preferred
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • Successful completion of certification testing as needed
  • ServeSafe certification
  • Any other legally required certification

Job Qualifications

  • High School Diploma or GED required
  • Two-year degree in a business related field preferred
  • Successful completion of certification testing as needed
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Duties

  • Back-up the Store Manager by giving your thoughtz on recruitment, selection, training, and performance management of your store work fam
  • Provide input into scheduling
  • Handle customer questions, complaints and concerns timely
  • Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • Call the shotz in the kitchen on recipes, proper portioning, and product rotation
  • Create build-to’s and follow up on orders and store organization
  • Keep the goodz stocked by managing inventory and identifying waste elimination opportunities
  • Impact cost savings by monitoring waste, expense and variance
  • Oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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