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Assistant Manager - Kitchen - #835

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.50
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Work Schedule

Standard Hours
Night Shifts
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Benefits

quarterly bonuses
Competitive salaries
Paid Time Off
Parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical insurance
Vision Insurance
Dental Insurance
snack discounts

Job Description

Sheetz is a renowned convenience store chain known for its unique combination of fresh food offerings, coffee, and convenience items, operating extensively across several states in the U.S. As a trusted and innovative leader in the convenience store industry, Sheetz operates a dynamic work environment that values employee development, customer satisfaction, and community engagement. The company prides itself on fostering a culture of inclusion and continuous professional growth, offering competitive salaries and a variety of employee benefits, including quarterly bonuses, comprehensive health coverage, and tuition reimbursement. Sheetz seeks to continually find success through its dedicated workforce who contribute to delivering exceptional service and quality products to its customers.

The role of Kitchen Assistant Manager at Sheetz is a pivotal position in the food service operations of the store. This position requires a professional with strong attention to detail, excellent leadership capabilities, and the ability to manage multiple aspects of kitchen and food service execution. As a Kitchen Assistant Manager, the successful candidate will oversee staffing, product quality, kitchen preparation, customer service, and overall kitchen operations. This role is instrumental in ensuring that every food and beverage order meets Sheetz's high standards of execution and customer satisfaction.

A key responsibility of the Kitchen Assistant Manager is to act as the support backbone for the Store Manager by assisting with recruitment, training, performance management, and daily operational leadership. This position allows for substantial leadership experience by managing inventory, preparation, promotion, production, service, and sales of the food program. Additionally, the Kitchen Assistant Manager will take charge in the Store Manager's absence, showcasing their capability to lead the store towards successful execution of its business objectives.

Sheetz offers a rewarding and fast-paced work environment where no two days are alike. Employees are encouraged to be innovative and proactive in their approach to problem-solving and customer engagement. The company recognizes and rewards dedication through quarterly employee bonuses based on company performance, competitive salaries, ample paid time off, parental leave, 401k matching, employee stock ownership, and professional growth opportunities. Employees also benefit from full medical, vision, and dental coverage, as well as snack discounts, making Sheetz a comprehensive employment choice for those seeking a supportive and progressive workplace.

This role also comes with additional earning potential, including an extra $1.50 per hour for working night shifts between 10 pm and 6 am, recognizing the commitment and efforts of employees during off-peak hours. The Kitchen Assistant Manager not only plays a critical role in day-to-day operations but also contributes significantly to the broader success of the store by ensuring compliance with Sheetz's policies, maintaining high standards of food safety and quality, and positively impacting cost savings through waste management and efficient resource utilization. This position is ideal for candidates who are detail-oriented, enthusiastic about leadership, and passionate about delivering excellent food service experiences in a stimulating retail environment.

Job Requirements

  • High school diploma or GED
  • Experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Ability to handle customer inquiries and resolve complaints effectively
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours including night shifts
  • Commitment to following company policies and procedures

Job Qualifications

  • High School Diploma or GED required
  • Two-year degree in a business related field preferred
  • Successful completion of certification testing as needed
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Duties

  • Back-up the Store Manager by giving your thoughts on recruitment, selection, training, and performance management of your store work family
  • Provide input into scheduling
  • Handle customer questions, complaints and concerns timely
  • Keep an eye on work family compliance with Sheetz policies, procedures and programs
  • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • Call the shots in the kitchen on recipes, proper portioning, and product rotation
  • Create build-to's and follow up on orders and store organization
  • Keep the goods stocked by managing inventory and identifying waste elimination opportunities
  • Impact cost savings by monitoring waste, expense and variance
  • Oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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