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Assistant Manager - Kitchen - #722

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.50
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Work Schedule

Night Shifts
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Benefits

quarterly bonuses
competitive salary
Paid Time Off
Parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical Coverage
vision coverage
dental coverage
snack discounts

Job Description

Sheetz is a well-established convenience store chain known for its commitment to quality, innovation, and customer satisfaction. Operating across multiple locations, Sheetz combines the convenience of a quick-service restaurant with a retail store, offering a variety of food, beverages, and everyday essentials. The company prides itself on a dynamic work environment that fosters growth, inclusivity, and employee development. With a rich history of balancing customer needs and operational excellence, Sheetz continues to expand its footprint while maintaining high standards for service and product quality. As a major player in the convenience retail and quick-service food industry, Sheetz offers a robust benefits package, competitive salaries, and opportunities for professional advancement to create a rewarding employee experience.

The Kitchen Assistant Manager role at Sheetz is a pivotal position that ensures the smooth operation of the kitchen and food service aspects within the store. This role is perfect for individuals who have great attention to detail and thrive in fast-paced environments. The Kitchen Assistant Manager acts as the backbone of the food service operations by overseeing staffing, food preparation, inventory management, quality control, customer service, and kitchen protocol compliance. They play an essential role in managing the entire food service program, which includes inventory, preparation, promotions, production, service, and sales. In addition to leading the kitchen team, this position involves stepping in as a leader to manage daily operations in the Store Manager's absence.

Employees in this role can expect a busy yet rewarding workday focused on achieving perfection in food preparation and service. The Kitchen Assistant Manager is entrusted with monitoring product quality, customer satisfaction, and operational efficiency. The role also involves supervising compliance with Sheetz’s policies and procedures, addressing customer inquiries and concerns promptly, handling scheduling, and managing inventory to reduce waste and improve cost savings.

Sheetz supports its employees with a strong incentive program, including quarterly bonuses based on company performance, ample paid time off, parental leave, and a comprehensive benefits package featuring medical, dental, vision coverage, as well as 401k matching and employee stock ownership. The company also offers tuition reimbursement, professional development opportunities, and snack discounts, making it an attractive employer for those looking to grow their careers in food service management. The position includes additional compensation for overnight shifts, highlighting the company’s recognition of the demanding nature of certain work hours.

Overall, the Kitchen Assistant Manager position at Sheetz presents a unique opportunity to join a forward-thinking company where leadership, quality, and team collaboration are highly valued. The role is suited for individuals who are eager to develop their leadership skills in the food service industry and make a tangible impact on daily store operations and customer satisfaction.

Job Requirements

  • High school diploma or GED required
  • Two-year degree in a business related field preferred
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Qualifications

  • High school diploma or GED required
  • Two-year degree in a business related field preferred
  • Successful completion of certification testing as needed
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred
  • ServeSafe certification
  • Any other legally required certification

Job Duties

  • Back-up the Store Manager by giving your thoughtz on recruitment, selection, training, and performance management of your store work fam
  • Provide input into scheduling
  • Handle customer questions, complaints and concerns timely
  • Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  • Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  • Call the shotz in the kitchen on recipes, proper portioning, and product rotation
  • Create build-to’s and follow up on orders and store organization
  • Keep the goodz stocked by managing inventory and identifying waste elimination opportunities
  • Impact cost savings by monitoring waste, expense and variance
  • Oversee food service rollouts

Job Criteria

Experience

Mid Level (3-7 years)


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