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Assistant Manager - Jersey Mike's - $19.05*/HR (32029)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $19.05
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive salary
Tips
Career development opportunities
flexible scheduling

Job Description

Jersey Mike's is a well-established, family-owned business and a locally owned multiunit franchisee renowned for its community-focused approach and commitment to quality service. Known for leading with compassion, Jersey Mike's dedicates itself to fostering teamwork, success, and professional growth for all team members. As an award-winning restaurant brand, Jersey Mike's combines the warmth and reliability of a family-owned business with the operational excellence of a multiunit franchise. This creates an environment where employees are valued, motivated, and empowered to deliver exceptional customer experiences every day.

The assistant manager role at Jersey Mike's is a vital leadership position that support... Show More

Job Requirements

  • Must be 18 years of age or older
  • Have a food handler's permit or obtain one within 30 days of starting
  • High school diploma or equivalent
  • Service oriented with guests and team members
  • Good communication skills and ability to interact comfortably with customers
  • Ability to handle service issues in a professional manner
  • Basic math skills
  • Ability to work a minimum of 47 hours per week
  • Ability to stand for long periods of time
  • Ability to bend and stoop
  • Ability to work around heat
  • Ability to work in close quarters with others
  • Ability to move throughout the restaurant to perform assigned tasks
  • Ability to lift up to 50 pounds
  • Ability to work with various cleaning products

Job Qualifications

  • High school diploma or equivalent
  • Experience in a supervisory or leadership role preferred
  • Strong communication and interpersonal skills
  • Ability to train, motivate and lead a team
  • Basic math skills
  • Service-oriented attitude towards customers and team members
  • Ability to handle service issues professionally
  • Ability to take initiative and problem solve
  • Food handler's permit or ability to obtain within 30 days

Job Duties

  • Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
  • Respond positively and quickly to customer concerns and correct problems before they affect customers
  • Supervise and direct employees customarily and regularly during work hours
  • Work independently and use own discretion and judgment in executing duties and responsibilities
  • Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
  • Evaluate employees performance and hold employees accountable for meeting performance standards
  • Communicate team goals and expectations to all employees
  • coach employees toward achieving goals, recognize and reward employees who contribute to goals
  • Make employment decisions regarding hiring, discipline, advancement, termination, compensation
  • Develop and execute the business plan for the restaurant
  • Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
  • Utilize labor effectively to meet budgets while ensuring high quality of QSC
  • Execute company-wide marketing programs
  • Identify and develop local restaurant marketing strategies to maximize sales
  • Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
  • Maintain 100% attendance, working a minimum of 47 hours per week
  • Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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