Assistant Manager - Jersey Mike's - $19.05*/HR (32017)

Jersey Mike's is a family-owned and community-driven multiunit franchise renowned for its award-winning service and dedication to creating a supportive environment for both customers and employees. As a locally owned business, Jersey Mike's emphasizes compassionate leadership focused on teamwork and success. The company values integrity, positive energy, and a commitment to delivering exceptional customer service. This dedication extends beyond the restaurant walls to fostering opportunities for career growth and personal development within its team members. Recognized for its service excellence, Jersey Mike's maintains a strong presence in the community by instilling values of collaboration, communication, and compassion throughout its operations.

The role of Assistant Manager at Jersey Mike's is a dynamic leadership position tailor-made for a proactive individual eager to contribute meaningfully to the business's success. The Assistant Manager is a vital part of the management team, acting as a coach, mentor, and leader to the restaurant's crew. With a competitive compensation of $19.05 per hour including tips, this position is ideal for someone who thrives in a fast-paced environment and is passionate about building and leading teams. Responsibilities encompass ensuring total customer satisfaction, responding swiftly to any concerns, supervising daily work activities, and fostering a positive workplace culture. The Assistant Manager plays a critical role in training, coaching, and evaluating staff, making key hiring and disciplinary decisions, and maintaining operational standards such as food safety and sanitation. Their leadership helps maintain optimal staffing levels and business performance, including effective labor management and cost control.

Dedicated to supporting employee well-being, Jersey Mike’s offers group health benefits, including medical, dental, and paid time off, providing a comprehensive package aimed at securing the health and happiness of its employees and their families. The company supports continuous learning through franchise-specific certifications and provides opportunities to engage in wider company marketing initiatives. This role requires commitment with a minimum of 35 hours per week and 100% attendance, emphasizing reliability and dedication. Those taking on this role will be responsible for overseeing compliance with company policies and legal standards, safeguarding both employee and customer interests.

Jersey Mike's is an equal opportunity employer committed to fair treatment and observance of federal employment laws. Using discretion, judgment, and independent decision-making, the Assistant Manager is empowered to influence the restaurant's operational success and nurture a workplace environment that values each team member's contribution. The position suits service-oriented community members aspiring to develop leadership skills and make a significant impact in a vibrant food service industry setting. It represents an excellent career advancement opportunity for those who value teamwork, accountability, and professional growth.