
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs
performance-based incentives
employee recognition programs
Diverse and supportive workplace
Job Description
IHOP is a renowned international restaurant chain known for its welcoming atmosphere and delicious breakfast offerings, including pancakes, waffles, and a variety of classic American breakfast items. With a long-standing reputation for friendly service and a comfortable dining experience, IHOP operates hundreds of locations across the United States and internationally, making it a well-established leader in the casual dining industry. The company prioritizes both customer satisfaction and employee development, providing opportunities for growth within the hospitality and restaurant management sectors. As a member of the IHOP team, employees are part of a brand that values teamwork, innovation, and excellence in service. This Assistant Manager position is an integral leadership role designed to support the General Manager in delivering an outstanding dining experience while efficiently managing daily restaurant operations.
In this dynamic role, the Assistant Manager will oversee key aspects of the restaurant's functions including staffing, scheduling, budgeting, and ensuring compliance with company standards. This position demands a strong leader capable of fostering a positive work environment, nurturing teamwork among employees, and maintaining high levels of guest satisfaction. The Assistant Manager will be actively involved in recruiting, hiring, training, and evaluating team members to cultivate a motivated and skilled staff. Additionally, the role involves monitoring inventory, managing supply orders, and performing essential administrative tasks such as payroll processing and record keeping. Given the fast-paced nature of the restaurant industry, this position also requires adept problem-solving skills and adaptability to handle customer inquiries and resolve any issues promptly and professionally.
Furthermore, the Assistant Manager will work closely with the General Manager to develop strategies aimed at enhancing sales and profitability. This includes ensuring the team consistently adheres to company policies and delivering a quality service experience that meets or exceeds customer expectations. The role offers excellent opportunities for those seeking to advance their career in restaurant management within a supportive and structured environment. Flexibility in working hours, including nights, weekends, and holidays, is essential. Candidates will need to demonstrate strong leadership, communication, and organizational skills along with proficiency in computer applications such as the Microsoft Office Suite. This position is well-suited for highly motivated individuals with experience in restaurant supervision who are passionate about delivering top-tier customer service and leading a successful team.
In this dynamic role, the Assistant Manager will oversee key aspects of the restaurant's functions including staffing, scheduling, budgeting, and ensuring compliance with company standards. This position demands a strong leader capable of fostering a positive work environment, nurturing teamwork among employees, and maintaining high levels of guest satisfaction. The Assistant Manager will be actively involved in recruiting, hiring, training, and evaluating team members to cultivate a motivated and skilled staff. Additionally, the role involves monitoring inventory, managing supply orders, and performing essential administrative tasks such as payroll processing and record keeping. Given the fast-paced nature of the restaurant industry, this position also requires adept problem-solving skills and adaptability to handle customer inquiries and resolve any issues promptly and professionally.
Furthermore, the Assistant Manager will work closely with the General Manager to develop strategies aimed at enhancing sales and profitability. This includes ensuring the team consistently adheres to company policies and delivering a quality service experience that meets or exceeds customer expectations. The role offers excellent opportunities for those seeking to advance their career in restaurant management within a supportive and structured environment. Flexibility in working hours, including nights, weekends, and holidays, is essential. Candidates will need to demonstrate strong leadership, communication, and organizational skills along with proficiency in computer applications such as the Microsoft Office Suite. This position is well-suited for highly motivated individuals with experience in restaurant supervision who are passionate about delivering top-tier customer service and leading a successful team.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours including evenings weekends and holidays
- Proficient computer skills including Microsoft Office Suite
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in Business Administration or a related field preferred
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours including evenings weekends and holidays
- Proficient in computer skills including Microsoft Office Suite
Job Duties
- Assist the General Manager in managing all aspects of restaurant operations including staffing scheduling and budgeting
- Provide leadership and direction to team members to foster a positive work environment and promote teamwork
- Ensure adherence to company policies procedures and standards to deliver consistent service and quality
- Assist with recruiting hiring training and evaluating staff to maintain a skilled and motivated team
- Monitor inventory levels and manage supply orders to meet operational needs and budget targets
- Handle customer inquiries concerns and complaints in a professional and timely manner
- Perform administrative tasks such as payroll processing reporting and record-keeping
- Collaborate with the General Manager to develop and implement strategies for driving sales and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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