Assistant Manager (Hourly Manager) - Slim Chickens | Jonesboro, AR

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

This hiring establishment is a reputable restaurant focused on delivering excellent food quality, safety, and customer service in a fast-paced dining environment. As a part of a well-organized team, the restaurant prides itself on maintaining high standards related to staffing, cleanliness, cost control, facilities maintenance, and overall operational efficiency. Known for its commitment to both employee development and customer satisfaction, the restaurant fosters a positive culture and encourages leadership at every level. This dynamic establishment emphasizes adherence to standardized procedures and policies aimed at promoting a safe, clean, and welcoming atmosphere for both crew members and guests.

The role of the Assistant Manager involves leading daily restaurant operations by collaborating closely with the general manager, shift managers, and front-line crew members. The assistant manager is pivotal in ensuring that every aspect of the restaurant runs smoothly and efficiently, from food preparation and quality control to hiring, training, schedule management, and inventory oversight. This position also requires resolving customer complaints and maintaining the restaurant's cleanliness and safety standards. The assistant manager directly influences the restaurant's culture and employee morale by embodying the company’s values and setting clear expectations.

The assistant manager will coach staff across all restaurant positions, monitor performance, and hold team members accountable to meet or exceed brand standards. They will schedule shifts, order food supplies, conduct food safety and quality checks, and handle administrative tasks such as entering maintenance requests. Additional responsibilities include managing cash procedures, adhering to discount and promotion policies, and ensuring security of cash and equipment.

Successful candidates will demonstrate excellent leadership abilities, strong communication skills, and a hands-on approach to problem-solving. They will also have the capacity to adapt to changing situations, make sound decisions promptly, and continuously foster a safe and efficient working environment. This leadership role not only requires operational expertise but also a commitment to employee development through training and performance feedback. The assistant manager will play an integral role in coaching the team to deliver excellent customer service, maintain cleanliness for a positive dining experience, and uphold the restaurant’s reputation for quality.

Overall, this position offers a challenging and rewarding opportunity for an individual driven to lead a restaurant team towards achieving high standards of operational success, customer satisfaction, and team member growth. It is ideal for candidates with a background in restaurant management or supervisory roles who enjoy a fast-paced environment and thrive when working collaboratively with others to meet company goals.

Job Requirements

  • High school diploma or G.E.D.
  • Managerial or supervisory experience in a restaurant or similar setting
  • Ability to read and interpret business documents
  • Strong communication skills
  • Basic math skills including fractions and percentages
  • Proficiency in computer applications such as Word and Excel
  • Must have a valid driver’s license and reliable transportation
  • Ability to work in a fast-paced, standing long hours environment
  • Capacity to manage multiple tasks and handle stressful situations
  • Commitment to follow safety and health regulations

Job Qualifications

  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Strong problem solving and decision-making skills
  • Ability to make good decisions and adapt to changing situations
  • Good computer skills including being proficient in Word and Excel
  • Ability to learn and use other software as required
  • Managerial, supervisory, leadership, and customer service experience
  • High school diploma or G.E.D.
  • Driver’s license, a good driving record, and access to a vehicle

Job Duties

  • Be competent working and coaching in all positions within the restaurant
  • Direct all the members of subordinate staff and hold them accountable
  • Supervise and help prepare food that meets or exceeds the brand's standards
  • Resolve complaints from customers and report issues or incidents to supervisors
  • Ensure the restaurant is opened and closed on time
  • Maintain a clean restaurant that meets or exceeds company standards
  • Ensure the restaurant is following proper cash procedures as outlined in the handbook
  • Foster a safe working environment that complies with company policies, any applicable laws, and common sense
  • Immediately report all hazards directly to your supervisor and the company's Operating Partner as needed
  • Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others

Job Criteria

Experience

Mid Level (3-7 years)


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